# Visual Assistance vs Medusa link+

The clearest difference is update cadence: Medusa link+ at monthly against Visual Assistance's every 5 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Visual Assistance ships an update every 5 months, Medusa link+ monthly. The most recent releases landed on October 20, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | Visual Assistance | Medusa link+ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/visual-assistance/id1568712676/reviews)** | — |
| Number of ratings | **2** | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Monthly** |
| Monetization | Free | — |
| Size | 43 MB | 37 MB |
| Requires iOS | **11.0** | 12.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Windmöller & Hölscher](https://appshunter.io/developer/1568712678) | [POSEIDON.CLL.TECHNOLOGY CO.,LTD](https://appshunter.io/developer/1709050717) |

## What reviewers say

### Visual Assistance

[App page](https://appshunter.io/ios/app/visual-assistance/id1568712676)

This app connects users with experts for real-time remote support. It allows for live video and audio sharing, photo capture, and interactive markings to aid in troubleshooting. Integrated chat with translation facilitates clear communication and information exchange.

**Highlights:** Live video and audio sharing, Photo capture and sharing, Live markings on images, Chat and voice chat with translation, Document display (technical drawings, etc.), Real-time expert support

**Features:** macOS Compatibility

**In-app purchases:** none


### Medusa link+

[App page](https://appshunter.io/ios/app/medusa-link-plus/id6467693520)

**In-app purchases:** none


## Frequently asked questions

### Is Visual Assistance free?

Visual Assistance is free to download, with no in-app purchases.

### Is Medusa link+ free?

Medusa link+ is free to download, with no in-app purchases.

### Do Visual Assistance or Medusa link+ have ads?

Neither Visual Assistance nor Medusa link+ shows ads.

### Which is updated more often, Visual Assistance or Medusa link+?

Visual Assistance ships an update every 5 months, and Medusa link+ monthly. Most recently, Visual Assistance was updated on October 20, 2026 and Medusa link+ on October 27, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*