# Visual Assistance vs AI Scan

The clearest difference is in-app purchases: Visual Assistance at none against AI Scan's 2. Visual Assistance also leads on ads (none vs shown) and iOS requirement (11.0 vs 16.0). On price, update cadence and device support there is nothing between them.

Both are free to download. AI Scan sells 2 in-app purchases, starting at $4.99 per month. Visual Assistance asks for nothing beyond the download.

Visual Assistance ships an update every 5 months, AI Scan every 4 months. The most recent releases landed on October 20, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Visual Assistance | AI Scan |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/visual-assistance/id1568712676/reviews)** | — |
| Number of ratings | **2** | — |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | Every 5 months | **Every 4 months** |
| Monetization | Free | — |
| Size | 43 MB | 26 MB |
| Requires iOS | **11.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Windmöller & Hölscher](https://appshunter.io/developer/1568712678) | [Phuong Chi Ngo](https://appshunter.io/developer/1887164035) |

## What reviewers say

### Visual Assistance

[App page](https://appshunter.io/ios/app/visual-assistance/id1568712676)

This app connects users with experts for real-time remote support. It allows for live video and audio sharing, photo capture, and interactive markings to aid in troubleshooting. Integrated chat with translation facilitates clear communication and information exchange.

**Highlights:** Live video and audio sharing, Photo capture and sharing, Live markings on images, Chat and voice chat with translation, Document display (technical drawings, etc.), Real-time expert support

**Features:** macOS Compatibility

**In-app purchases:** none


### AI Scan

[App page](https://appshunter.io/ios/app/ai-scan-identify-anything/id6787399729)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Monthly | $4.99 | per month |
| Yearly | $29.99 | per year |


## Frequently asked questions

### Is Visual Assistance free?

Visual Assistance is free to download, with no in-app purchases.

### Is AI Scan free?

AI Scan is free to download, with in-app purchases available.

### Do Visual Assistance or AI Scan have ads?

AI Scan shows ads; Visual Assistance does not.

### Which is updated more often, Visual Assistance or AI Scan?

Visual Assistance ships an update every 5 months, and AI Scan every 4 months. Most recently, Visual Assistance was updated on October 20, 2026 and AI Scan on October 30, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*