# SmarterTrack Mobile vs HelperHat

The clearest difference is rating: HelperHat at 5.0 against SmarterTrack Mobile's 4.5. HelperHat also leads on update cadence (every 6 days vs every 6 weeks). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HelperHat holds the better App Store score, 5.0 against 4.5. Both are backed by a comparable volume of ratings — 2 and 2 respectively. Written reviews split almost evenly too, at 100% and 100% positive.

SmarterTrack Mobile ships an update every 6 weeks, HelperHat every 6 days. The most recent releases landed on October 30, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | SmarterTrack Mobile | HelperHat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (2 ratings)](https://appshunter.io/ios/app/smartertrack-mobile/id1573423595/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/helperhat-live-chat-support/id6566171434/reviews)** |
| Number of ratings | 2 | 2 |
| Positive reviews | 100.0% of reviews | 100.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 6 days** |
| Monetization | Free | Free |
| Size | 58 MB | 86 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [SmarterTools Inc.](https://appshunter.io/developer/920978888) | [Nunuworks, Inc.](https://appshunter.io/developer/1539619155) |

## What reviewers say

### SmarterTrack Mobile

[App page](https://appshunter.io/ios/app/smartertrack-mobile/id1573423595)

Manage customer service tickets, live chats, call logs, and tasks on the go. This mobile app provides core functionality for agents and managers to deliver high-quality support remotely, with features like ticket translation and chat coaching.

**Highlights:** Ticket management, Live chat support, Call logging, Task management, File attachments, In-app notifications, Light/dark themes

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### HelperHat

[App page](https://appshunter.io/ios/app/helperhat-live-chat-support/id6566171434)

This business tool offers 24/7 AI-powered customer support, instant notifications for inquiries, and spam filtering. Manage conversations efficiently, access contact details, and gain insights through in-depth analytics to elevate your customer service.

**Highlights:** 24/7 AI customer support, Instant notifications, Spam filtering, Contact management, In-depth analytics, Seamless collaboration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is SmarterTrack Mobile free?

SmarterTrack Mobile is free to download, with no in-app purchases.

### Is HelperHat free?

HelperHat is free to download, with no in-app purchases.

### Which has better reviews, SmarterTrack Mobile or HelperHat?

HelperHat is rated higher. SmarterTrack Mobile averages 4.5 out of 5 from 2 ratings, while HelperHat averages 5.0 from 2 ratings.

### Do SmarterTrack Mobile or HelperHat have ads?

Neither SmarterTrack Mobile nor HelperHat shows ads.

### Which is updated more often, SmarterTrack Mobile or HelperHat?

SmarterTrack Mobile ships an update every 6 weeks, and HelperHat every 6 days. Most recently, SmarterTrack Mobile was updated on October 30, 2026 and HelperHat on October 24, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*