# UTSWMyCare vs Touchstone Connect

The clearest difference is review sentiment: UTSWMyCare at 71% against Touchstone Connect's 0%. UTSWMyCare also leads on rating (4.8 vs 3.0) and ratings volume (16K vs 2). Touchstone Connect's advantage is update cadence (monthly vs every 2 months) and iOS requirement (15.0 vs 26.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UTSWMyCare holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: UTSWMyCare has 16K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 71% of UTSWMyCare's written reviews are positive against 0% of Touchstone Connect's.

UTSWMyCare ships an update every 2 months, Touchstone Connect monthly. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | UTSWMyCare | Touchstone Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (16K ratings)](https://appshunter.io/ios/app/utswmycare/id1573621110/reviews)** | [3.0 (2 ratings)](https://appshunter.io/ios/app/touchstone-connect/id6476233469/reviews) |
| Number of ratings | **16K** | 2 |
| Positive reviews | **71.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | Free |
| Size | 194 MB | 220 MB |
| Requires iOS | 26.1 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 12+ |
| Developer | [UT Southwestern Medical Center](https://appshunter.io/developer/1456657592) | [Touchstone Mental Health](https://appshunter.io/developer/1726250636) |

## What reviewers say

### UTSWMyCare

[App page](https://appshunter.io/ios/app/utswmycare/id1573621110)

Manage your health and connect with your provider through a secure, streamlined app. Access medical records, schedule appointments, conduct video visits, and get directions on campus. It offers a convenient digital experience for patients.

**Highlights:** Access medical records and lab results, Secure messaging with providers, Prescription refill requests, Appointment scheduling and video visits, Campus wayfinding and navigation, Integration with Apple Health

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly app
- 🚀 Easy access to medical information
- 💡 Convenient communication with doctors
- 👍 Organized and efficient
- 👍 Helpful for managing health

**What reviewers complain about**

- 🐛 App resets on opening
- 🐛 Login issues with Face ID and password
- 🐛 Inconsistent updates on appointments
- 🐛 Difficulty editing incorrect information

**Reported bugs**

- Messages not opening correctly
- Incorrect information displayed
- Delayed response to user messages

**Requested features**

- Option to save/remember password
- Ability to directly contact nurses
- Improved syncing of appointment updates


### Touchstone Connect

[App page](https://appshunter.io/ios/app/touchstone-connect/id6476233469)

This app facilitates secure communication between mental health professionals and clients. It allows for virtual meetings, appointment management, and completion of necessary documentation on various devices.

**Highlights:** Secure messaging, Virtual client meetings, Appointment viewing and confirmation, Digital documentation completion, Cross-device compatibility

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is UTSWMyCare free?

UTSWMyCare is free to download, with no in-app purchases.

### Is Touchstone Connect free?

Touchstone Connect is free to download, with no in-app purchases.

### Which has better reviews, UTSWMyCare or Touchstone Connect?

UTSWMyCare is rated higher. UTSWMyCare averages 4.8 out of 5 from 16K ratings, while Touchstone Connect averages 3.0 from 2 ratings.

### Do UTSWMyCare or Touchstone Connect have ads?

Neither UTSWMyCare nor Touchstone Connect shows ads.

### Which is updated more often, UTSWMyCare or Touchstone Connect?

UTSWMyCare ships an update every 2 months, and Touchstone Connect monthly. Most recently, UTSWMyCare was updated on November 1, 2026 and Touchstone Connect on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*