# Help Desk+ vs ProProfs Help Desk Software

The clearest difference is in-app purchases: ProProfs Help Desk Software at none against Help Desk+'s 3. Help Desk+'s advantage is update cadence (every 3 weeks vs every 2 months). On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month. ProProfs Help Desk Software asks for nothing beyond the download.

Help Desk+ ships an update every 3 weeks, ProProfs Help Desk Software every 2 months. The most recent releases landed on September 14, 2026 and August 12, 2026 respectively.

## The numbers

| Metric | Help Desk+ | ProProfs Help Desk Software |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (3 ratings)](https://appshunter.io/ios/app/help-desk-plus/id1574984413/reviews)** | — |
| Number of ratings | **3** | — |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free with in-app purchases | — |
| Size | 67 MB | 58 MB |
| Requires iOS | 15.6 | **15** |
| Devices | **iPhone, iPad, iPod, Mac** | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Starkode Limited Company](https://appshunter.io/developer/874698946) | [Batia Infotech](https://appshunter.io/developer/1218142698) |

## What reviewers say

### Help Desk+

[App page](https://appshunter.io/ios/app/help-desk-plus/id1574984413)

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

**Highlights:** Create service tickets and change requests, Multi-user collaboration, Customizable attributes and reports, User management and role assignment, Branch management for different locations, Face ID for secure access

**Features:** Vision Pro support

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Single User | $7.99 | per month |
| 3 Users | $19.49 | per month |
| 6 Users | $34.99 | per month |


### ProProfs Help Desk Software

[App page](https://appshunter.io/ios/app/proprofs-help-desk-software/id1584325670)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Help Desk+ free?

Help Desk+ is free to download, with in-app purchases available.

### Is ProProfs Help Desk Software free?

ProProfs Help Desk Software is free to download, with no in-app purchases.

### Do Help Desk+ or ProProfs Help Desk Software have ads?

Neither Help Desk+ nor ProProfs Help Desk Software shows ads.

### Which is updated more often, Help Desk+ or ProProfs Help Desk Software?

Help Desk+ ships an update every 3 weeks, and ProProfs Help Desk Software every 2 months. Most recently, Help Desk+ was updated on September 14, 2026 and ProProfs Help Desk Software on August 12, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*