# Help Desk+ vs LI

The clearest difference is in-app purchases: LI at none against Help Desk+'s 3. LI also leads on update cadence (every 10 days vs monthly). On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month. LI asks for nothing beyond the download.

Help Desk+ ships an update monthly, LI every 10 days. The most recent releases landed on October 20, 2026 and October 18, 2026 respectively.

## The numbers

| Metric | Help Desk+ | LI |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (3 ratings)](https://appshunter.io/ios/app/help-desk-plus/id1574984413/reviews)** | — |
| Number of ratings | **3** | — |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Monthly | **Every 10 days** |
| Monetization | Free with in-app purchases | — |
| Size | 42 MB | 42 MB |
| Requires iOS | 15.6 | **15.0** |
| Devices | **iPhone, iPad, iPod, Mac** | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Starkode Limited Company](https://appshunter.io/developer/874698946) | [LIGHTIDEA INFORMATION TECHNOLOGY CONSULTANCY PRIVATE LIMITED](https://appshunter.io/developer/1637616499) |

## What reviewers say

### Help Desk+

[App page](https://appshunter.io/ios/app/help-desk-plus/id1574984413)

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

**Highlights:** Create service tickets and change requests, Multi-user collaboration, Customizable attributes and reports, User management and role assignment, Branch management for different locations, Face ID for secure access

**Features:** Vision Pro support

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Single User | $7.99 | per month |
| 3 Users | $19.49 | per month |
| 6 Users | $34.99 | per month |


### LI

[App page](https://appshunter.io/ios/app/li-it-help-desk/id1658589676)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Help Desk+ free?

Help Desk+ is free to download, with in-app purchases available.

### Is LI free?

LI is free to download, with no in-app purchases.

### Do Help Desk+ or LI have ads?

Neither Help Desk+ nor LI shows ads.

### Which is updated more often, Help Desk+ or LI?

Help Desk+ ships an update monthly, and LI every 10 days. Most recently, Help Desk+ was updated on October 20, 2026 and LI on October 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*