# Help Desk+ vs Zentract

The clearest difference is in-app purchases: Zentract at none against Help Desk+'s 3. Help Desk+'s advantage is device support (4 vs 1) and ratings volume (3 vs 1). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month. Zentract asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 5.0 for Help Desk+ against 5.0 for Zentract. Both are backed by a comparable volume of ratings — 3 and 1 respectively.

Help Desk+ ships an update monthly, Zentract every 3 weeks. The most recent releases landed on November 3, 2026 and November 8, 2026 respectively.

## The numbers

| Metric | Help Desk+ | Zentract |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [5.0 (3 ratings)](https://appshunter.io/ios/app/help-desk-plus/id1574984413/reviews) | [5.0 (1 ratings)](https://appshunter.io/ios/app/zentract/id6751433480/reviews) |
| Number of ratings | **3** | 1 |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 42 MB | 55 MB |
| Requires iOS | **15.6** | 16.4 |
| Devices | **iPhone, iPad, iPod, Mac** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Starkode Limited Company](https://appshunter.io/developer/874698946) | [Vokality](https://appshunter.io/developer/1747254870) |

## What reviewers say

### Help Desk+

[App page](https://appshunter.io/ios/app/help-desk-plus/id1574984413)

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

**Highlights:** Create service tickets and change requests, Multi-user collaboration, Customizable attributes and reports, User management and role assignment, Branch management for different locations, Face ID for secure access

**Features:** Vision Pro support

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Single User | $7.99 | per month |
| 3 Users | $19.49 | per month |
| 6 Users | $34.99 | per month |


### Zentract

[App page](https://appshunter.io/ios/app/zentract/id6751433480)

This app provides simple and accurate time tracking for agencies, consultancies, and service teams to manage projects. It is designed to streamline workflows and offers powerful tools for professional services.

**Highlights:** Project time tracking, Streamlined workflows, Accurate time logging, Tools for service teams, Project management support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Help Desk+ free?

Help Desk+ is free to download, with in-app purchases available.

### Is Zentract free?

Zentract is free to download, with no in-app purchases.

### Which has better reviews, Help Desk+ or Zentract?

Help Desk+ and Zentract are both rated 5.0 out of 5 on the App Store, from 3 and 1 ratings respectively.

### Do Help Desk+ or Zentract have ads?

Neither Help Desk+ nor Zentract shows ads.

### Which is updated more often, Help Desk+ or Zentract?

Help Desk+ ships an update monthly, and Zentract every 3 weeks. Most recently, Help Desk+ was updated on November 3, 2026 and Zentract on November 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*