# Krystal vs Ruby Rewards

Krystal and Ruby Rewards both sit at 4.7 stars, but that hides the real split: 83% of Ruby Rewards's written reviews are positive against 35% of Krystal's. Krystal's advantage is update cadence (every 2 months vs every 10 months). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for Krystal against 4.8 for Ruby Rewards. Both are backed by a comparable volume of ratings — 13K and 35K respectively. Written reviews are what separate them: 35% of Krystal's written reviews are positive against 83% of Ruby Rewards's.

Krystal ships an update every 2 months, Ruby Rewards every 10 months. The most recent releases landed on September 24, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | Krystal | Ruby Rewards |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (13K ratings)](https://appshunter.io/ios/app/krystal/id1577457805/reviews) | **[4.8 (35K ratings)](https://appshunter.io/ios/app/ruby-rewards/id1622582890/reviews)** |
| Number of ratings | 13K | **35K** |
| Positive reviews | 34.9% of reviews | **82.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 10 months |
| Monetization | Free | Free |
| Size | 107 MB | 118 MB |
| Requires iOS | **14.0** | 15.6 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [The Krystal Company](https://appshunter.io/developer/1577457807) | [Ruby Tuesday Operations LLC](https://appshunter.io/developer/1622582892) |

## What reviewers say

### Krystal

[App page](https://appshunter.io/ios/app/krystal/id1577457805)

This loyalty program app allows users to earn points with every purchase, track their progress, and unlock exclusive perks like special deals and birthday gifts. It simplifies reward management and helps users discover nearby locations to redeem their earnings.

**Highlights:** Earn points on every purchase, Track points and rewards instantly, Unlock exclusive offers and birthday gifts, Referral rewards program, Find nearby store locations, Receive push notifications for new offers

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use app
- 🚀 Fast and efficient ordering
- 💡 Convenient mobile ordering
- 🤩 Nostalgic restaurant experience

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- ⏱️ Slow and unresponsive
- 🤦‍♀️ Poor customer service
- 💰 Unnecessary fees
- 🔍 Difficult to navigate

**Reported bugs**

- Unable to create account
- Incorrect order fulfillment
- Inaccurate order total calculations
- Inability to edit or remove items from cart
- App crashes or freezes frequently

**Requested features**

- Add ability to cancel orders
- Implement refund/return process
- Improve order customization options
- Integrate with mobile payment methods
- Provide better communication channels


### Ruby Rewards

[App page](https://appshunter.io/ios/app/ruby-rewards/id1622582890)

This app allows users to earn loyalty points for purchases at participating locations. Redeem points for free food, access exclusive offers, and conveniently order meals ahead from your phone. Discover nearby restaurants and stay updated on local specials.

**Highlights:** Order food ahead, Earn Rubies on purchases, Redeem Rubies for free food, Exclusive offers, Find nearby locations, View store specials

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great service and staff
- 🍔 Delicious food
- 💳 Rewards program
- 🍴 Enjoyable dining experience
- 🌳 Fresh and well-maintained salad bar

**What reviewers complain about**

- 🐛 Inconsistent service and long wait times
- 🍽️ Declining food quality
- 🏪 Outdated and poorly maintained facilities
- 📱 Frustrating mobile app experience
- 💰 Overpriced menu items

**Reported bugs**

- Mobile app issues with scanning receipts and redeeming rewards
- Inconsistent pricing and menu information across locations
- Unreliable seating and service during busy hours

**Requested features**

- Streamline mobile app and rewards program
- Improve staff training and consistency
- Renovate and modernize restaurant locations
- Offer more affordable menu options
- Enhance online ordering and curbside pickup


## Frequently asked questions

### Is Krystal free?

Krystal is free to download, with no in-app purchases.

### Is Ruby Rewards free?

Ruby Rewards is free to download, with no in-app purchases.

### Which has better reviews, Krystal or Ruby Rewards?

Ruby Rewards is rated higher. Krystal averages 4.7 out of 5 from 13K ratings, while Ruby Rewards averages 4.8 from 35K ratings.

### Do Krystal or Ruby Rewards have ads?

Neither Krystal nor Ruby Rewards shows ads.

### Which is updated more often, Krystal or Ruby Rewards?

Krystal ships an update every 2 months, and Ruby Rewards every 10 months. Most recently, Krystal was updated on September 24, 2026 and Ruby Rewards on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*