# DelightChat vs Richpanel

The clearest difference is review sentiment: Richpanel at 100% against DelightChat's 57%. Richpanel also leads on ratings volume (5 vs 1). DelightChat's advantage is rating (5.0 vs 3.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

DelightChat holds the better App Store score, 5.0 against 3.6. That said, the two scores are not equally well evidenced: Richpanel has 5 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 57% of DelightChat's written reviews are positive against 100% of Richpanel's, so the app with the better star average is not the one people write more warmly about.

DelightChat ships an update fortnightly, Richpanel every 9 days. The most recent releases landed on October 5, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | DelightChat | Richpanel |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/delightchat-customer-support/id1577703156/reviews)** | [3.6 (5 ratings)](https://appshunter.io/ios/app/richpanel/id1612931297/reviews) |
| Number of ratings | 1 | **5** |
| Positive reviews | 57.1% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Every 9 days** |
| Monetization | Free | Free |
| Size | 40 MB | 55 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Saasberry Apps, Inc.](https://appshunter.io/developer/1577703158) | [Richpanel Inc.](https://appshunter.io/developer/1612931299) |

## What reviewers say

### DelightChat

[App page](https://appshunter.io/ios/app/delightchat-customer-support/id1577703156)

Streamline customer service by unifying WhatsApp, Instagram, Facebook, and email inquiries into a single dashboard. Access Shopify order data and collaborate with your team to resolve customer issues efficiently.

**Highlights:** Unified inbox for multiple channels, Team collaboration tools, Shopify order data integration, Pre-written reply templates (macros), Centralized customer query management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Richpanel

[App page](https://appshunter.io/ios/app/richpanel/id1612931297)

Manage customer conversations from multiple channels like Facebook, Instagram, email, and live chat in one place. Reply faster with templates, view customer and order data, and collaborate with your team to resolve issues efficiently.

**Highlights:** Multichannel inbox, Macros and templates, Quick ticket gestures, Customer and order data view, Team collaboration tools, Integration with e-commerce platforms

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is DelightChat free?

DelightChat is free to download, with no in-app purchases.

### Is Richpanel free?

Richpanel is free to download, with no in-app purchases.

### Which has better reviews, DelightChat or Richpanel?

DelightChat is rated higher. DelightChat averages 5.0 out of 5 from 1 ratings, while Richpanel averages 3.6 from 5 ratings.

### Do DelightChat or Richpanel have ads?

Neither DelightChat nor Richpanel shows ads.

### Which is updated more often, DelightChat or Richpanel?

DelightChat ships an update fortnightly, and Richpanel every 9 days. Most recently, DelightChat was updated on October 5, 2026 and Richpanel on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*