# DelightChat vs respond.io

The clearest difference is review sentiment: DelightChat at 57% against respond.io's 0%. DelightChat also leads on rating (5.0 vs 4.3). respond.io's advantage is ratings volume (17 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

DelightChat holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: respond.io has 17 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 57% of DelightChat's written reviews are positive against 0% of respond.io's.

DelightChat ships an update fortnightly, respond.io every 9 days. The most recent releases landed on October 5, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | DelightChat | respond.io |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/delightchat-customer-support/id1577703156/reviews)** | [4.3 (17 ratings)](https://appshunter.io/ios/app/respondio-inbox/id1667772955/reviews) |
| Number of ratings | 1 | **17** |
| Positive reviews | **57.1% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Every 9 days** |
| Monetization | Free | Free |
| Size | 40 MB | 98 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Saasberry Apps, Inc.](https://appshunter.io/developer/1577703158) | [Rocketbots](https://appshunter.io/developer/1486192834) |

## What reviewers say

### DelightChat

[App page](https://appshunter.io/ios/app/delightchat-customer-support/id1577703156)

Streamline customer service by unifying WhatsApp, Instagram, Facebook, and email inquiries into a single dashboard. Access Shopify order data and collaborate with your team to resolve customer issues efficiently.

**Highlights:** Unified inbox for multiple channels, Team collaboration tools, Shopify order data integration, Pre-written reply templates (macros), Centralized customer query management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### respond.io

[App page](https://appshunter.io/ios/app/respondio-inbox/id1667772955)

Manage customer conversations from multiple messaging channels in one unified inbox. Empower your team with AI-assisted replies, real-time updates, and contact management to enhance marketing, sales, and support efforts.

**Highlights:** Unified inbox for all channels, Team collaboration on conversations, AI-assisted replies and translation, Real-time message notifications, Contact management and updates, Spam message filtering

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is DelightChat free?

DelightChat is free to download, with no in-app purchases.

### Is respond.io free?

respond.io is free to download, with no in-app purchases.

### Which has better reviews, DelightChat or respond.io?

DelightChat is rated higher. DelightChat averages 5.0 out of 5 from 1 ratings, while respond.io averages 4.3 from 17 ratings.

### Do DelightChat or respond.io have ads?

Neither DelightChat nor respond.io shows ads.

### Which is updated more often, DelightChat or respond.io?

DelightChat ships an update fortnightly, and respond.io every 9 days. Most recently, DelightChat was updated on October 5, 2026 and respond.io on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*