# It Expert Help Desk vs AI IT Guy

The clearest difference is in-app purchases: It Expert Help Desk at none against AI IT Guy's 1. It Expert Help Desk also leads on update cadence (every 5 days vs every 4 months) and iOS requirement (11.0 vs 18.2). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. AI IT Guy sells 1 in-app purchase, starting at $4.99 per month. It Expert Help Desk asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 5.0 for It Expert Help Desk against 5.0 for AI IT Guy. Both are backed by a comparable volume of ratings — 1 and 1 respectively.

It Expert Help Desk ships an update every 5 days, AI IT Guy every 4 months. The most recent releases landed on October 12, 2026 and October 11, 2026 respectively.

## The numbers

| Metric | It Expert Help Desk | AI IT Guy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [5.0 (1 ratings)](https://appshunter.io/ios/app/it-expert-help-desk/id1580288650/reviews) | [5.0 (1 ratings)](https://appshunter.io/ios/app/ai-it-guy/id6747617184/reviews) |
| Number of ratings | 1 | 1 |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | **Every 5 days** | Every 4 months |
| Monetization | **Free** | Freemium |
| Size | 45 MB | 1 MB |
| Requires iOS | **11.0** | 18.2 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [Tran Viet Huy](https://appshunter.io/developer/1542729348) | [Sunrock IT LLC](https://appshunter.io/developer/1820188296) |

## What reviewers say

### It Expert Help Desk

[App page](https://appshunter.io/ios/app/it-expert-help-desk/id1580288650)

This app allows users to contact a help desk for technical support anytime, anywhere. It enables users to raise tickets directly from their mobile device and provides contact information to facilitate problem resolution.

**Highlights:** Remote help desk access, Ticket creation, User contact information retrieval, Problem resolution assistance, Global accessibility

**Features:** macOS Compatibility

**In-app purchases:** none


### AI IT Guy

[App page](https://appshunter.io/ios/app/ai-it-guy/id6747617184)

Get instant, AI-powered IT support for any tech issue. Simply describe your problem, upload a screenshot, or snap a photo to receive clear, step-by-step solutions. Avoid lengthy searches or waiting on hold for expert assistance.

**Highlights:** AI-powered IT assistance, Step-by-step solutions, Upload screenshots for analysis, Snap photos of errors, 24/7 availability, Cancel subscription anytime

**Features:** macOS Compatibility

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| AI IT Guy Monthly Subscription | $4.99 | per month |


## Frequently asked questions

### Is It Expert Help Desk free?

It Expert Help Desk is free to download, with no in-app purchases.

### Is AI IT Guy free?

AI IT Guy is free to download, with in-app purchases available.

### Which has better reviews, It Expert Help Desk or AI IT Guy?

It Expert Help Desk and AI IT Guy are both rated 5.0 out of 5 on the App Store, from 1 and 1 ratings respectively.

### Do It Expert Help Desk or AI IT Guy have ads?

Neither It Expert Help Desk nor AI IT Guy shows ads.

### Which is updated more often, It Expert Help Desk or AI IT Guy?

It Expert Help Desk ships an update every 5 days, and AI IT Guy every 4 months. Most recently, It Expert Help Desk was updated on October 12, 2026 and AI IT Guy on October 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*