# RustDesk Remote Desktop vs IBM Software Support

The clearest difference is rating: IBM Software Support at 5.0 against RustDesk Remote Desktop's 4.1. RustDesk Remote Desktop's advantage is ratings volume (73 vs 1) and iOS requirement (13.0 vs 17.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

IBM Software Support holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: RustDesk Remote Desktop has 73 ratings behind it against 1, so its average is the more settled of the two.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on August 22, 2026 and August 27, 2026 respectively.

## The numbers

| Metric | RustDesk Remote Desktop | IBM Software Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (73 ratings)](https://appshunter.io/ios/app/rustdesk-remote-desktop/id1581225015/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/ibm-software-support/id6743817898/reviews)** |
| Number of ratings | **73** | 1 |
| Positive reviews | 58.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 62 MB | 37 MB |
| Requires iOS | **13.0** | 17.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [Purslane Limited](https://appshunter.io/developer/666983468) | [IBM](https://appshunter.io/developer/367353856) |

## What reviewers say

### RustDesk Remote Desktop

[App page](https://appshunter.io/ios/app/rustdesk-remote-desktop/id1581225015)

This open-source application provides remote desktop access and control capabilities. It allows users to remotely manage their computers. Please note it only supports controlling other devices, not being controlled or screen sharing.

**Highlights:** Open-source remote desktop, Remote access and control, TeamViewer alternative, Control other devices

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast connection and performance
- 🌟 Open source and free
- 💡 Self-hosting capability
- 👍 Easy to set up and use
- ⚡️ Low input lag

**What reviewers complain about**

- 🔋 Phone heats up
- 🐛 Inconsistent performance on iOS/iPadOS
- 🚫 Lacks mouse acceleration
- 📱 Poor compatibility with older iOS versions
- ⚠️ Some users report data collection (location, identifiers)

**Reported bugs**

- Recent update broke iPad mouse alignment
- No image displayed from PC (black screen)
- Remember Password function doesn't work
- Black screen when remoting into Raspberry Pi Linux server (Wayland)
- Keyboard issues when remoting from iPhone to PC

**Requested features**

- Add option to view and modify USB drives in file transfer mode
- Improve mouse and keyboard control configurability
- Allow Apple Pencil to function as a mouse
- Support iPhone remote control of each other
- Add option to automatically switch display/monitor to follow remote window focus


### IBM Software Support

[App page](https://appshunter.io/ios/app/ibm-software-support/id6743817898)

This application streamlines support case management for businesses. Users can view open support tickets, access detailed case information, and escalate urgent issues directly from their mobile devices. It aims to improve efficiency and response times for clients.

**Highlights:** View company support cases, Access case details and status, See case ownership and updates, Escalate cases from mobile, Receive urgent alerts, Contact Support Execs

**In-app purchases:** none


## Frequently asked questions

### Is RustDesk Remote Desktop free?

RustDesk Remote Desktop is free to download, with no in-app purchases.

### Is IBM Software Support free?

IBM Software Support is free to download, with no in-app purchases.

### Which has better reviews, RustDesk Remote Desktop or IBM Software Support?

IBM Software Support is rated higher. RustDesk Remote Desktop averages 4.1 out of 5 from 73 ratings, while IBM Software Support averages 5.0 from 1 ratings.

### Do RustDesk Remote Desktop or IBM Software Support have ads?

Neither RustDesk Remote Desktop nor IBM Software Support shows ads.

### Which is updated more often, RustDesk Remote Desktop or IBM Software Support?

RustDesk Remote Desktop ships an update every 2 months, and IBM Software Support every 2 months. Most recently, RustDesk Remote Desktop was updated on August 22, 2026 and IBM Software Support on August 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*