# OfficeSuite UC Enterprise vs Spiceworks Help Desk

The clearest difference is rating: Spiceworks Help Desk at 1.8 against OfficeSuite UC Enterprise's 1.2. OfficeSuite UC Enterprise's advantage is iOS requirement (11.0 vs 15.6). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Spiceworks Help Desk holds the better App Store score, 1.8 against 1.2. Both are backed by a comparable volume of ratings — 64 and 63 respectively. Written reviews point the same way: 0% of OfficeSuite UC Enterprise's written reviews are positive against 6% of Spiceworks Help Desk's.

OfficeSuite UC Enterprise ships an update every 6 weeks, Spiceworks Help Desk every 5 weeks. The most recent releases landed on October 22, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | OfficeSuite UC Enterprise | Spiceworks Help Desk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.2 (64 ratings)](https://appshunter.io/ios/app/officesuite-uc-enterprise/id1582270583/reviews) | **[1.8 (63 ratings)](https://appshunter.io/ios/app/spiceworks-help-desk/id1582708054/reviews)** |
| Number of ratings | **64** | 63 |
| Positive reviews | 0.0% of reviews | **6.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 85 MB | 6 MB |
| Requires iOS | **11.0** | 15.6 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Uniti Group Inc.](https://appshunter.io/developer/956585951) | [Spiceworks, Inc.](https://appshunter.io/developer/420457475) |

## What reviewers say

### OfficeSuite UC Enterprise

[App page](https://appshunter.io/ios/app/officesuite-uc-enterprise/id1582270583)

This app provides a comprehensive suite of communication tools, enabling users to make calls, send messages, chat with colleagues, access video conferencing, and manage voicemail directly from their mobile device.

**Highlights:** Inbound and outbound calling, SMS messaging, Co-worker chat, Video solutions access, Voicemail checking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Spiceworks Help Desk

[App page](https://appshunter.io/ios/app/spiceworks-help-desk/id1582708054)

Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

**Highlights:** Manage help desk tickets, Respond to tickets, Create new tickets, Assign tickets, Ticket notifications, Manage users

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Functional for quick ticket creation
- 👍 Getting tickets on the go is nice
- 👍 Decent overall app
- 👍 Alerting is pretty great

**What reviewers complain about**

- 🐛 Constantly logging out
- 🐛 App crashes frequently
- 🐛 Notifications lead to 404 errors
- 🐛 Unable to send replies/comments
- 🐛 Ads are intrusive

**Reported bugs**

- Unable to sign into mobile app
- Notifications fail to deliver
- Notifications result in 404 error
- App logs out repeatedly
- App crashes on reply

**Requested features**

- Make the app open source
- Add dark mode
- Add iPad support
- Add Google SSO
- Improve multi-account support


## Frequently asked questions

### Is OfficeSuite UC Enterprise free?

OfficeSuite UC Enterprise is free to download, with no in-app purchases.

### Is Spiceworks Help Desk free?

Spiceworks Help Desk is free to download, with no in-app purchases.

### Which has better reviews, OfficeSuite UC Enterprise or Spiceworks Help Desk?

Spiceworks Help Desk is rated higher. OfficeSuite UC Enterprise averages 1.2 out of 5 from 64 ratings, while Spiceworks Help Desk averages 1.8 from 63 ratings.

### Do OfficeSuite UC Enterprise or Spiceworks Help Desk have ads?

Neither OfficeSuite UC Enterprise nor Spiceworks Help Desk shows ads.

### Which is updated more often, OfficeSuite UC Enterprise or Spiceworks Help Desk?

OfficeSuite UC Enterprise ships an update every 6 weeks, and Spiceworks Help Desk every 5 weeks. Most recently, OfficeSuite UC Enterprise was updated on October 22, 2026 and Spiceworks Help Desk on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*