# Consumers Energy vs Xfinity Mobile Care

The clearest difference is rating: Consumers Energy at 4.7 against Xfinity Mobile Care's 4.4. Consumers Energy also leads on update cadence (every 4 weeks vs every 2 months) and ratings volume (23K vs 4K). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Consumers Energy holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: Consumers Energy has 23K ratings behind it against 4K, so its average is the more settled of the two. Written reviews point the same way: 25% of Consumers Energy's written reviews are positive against 18% of Xfinity Mobile Care's.

Consumers Energy ships an update every 4 weeks, Xfinity Mobile Care every 2 months. The most recent releases landed on November 10, 2026 and November 8, 2026 respectively.

## The numbers

| Metric | Consumers Energy | Xfinity Mobile Care |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (23K ratings)](https://appshunter.io/ios/app/consumers-energy/id1586004803/reviews)** | [4.4 (4K ratings)](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597/reviews) |
| Number of ratings | **23K** | 4K |
| Positive reviews | **24.5% of reviews** | 17.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 127 MB | 86 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Consumers Energy](https://appshunter.io/developer/533905422) | [Assurant, Incorporated](https://appshunter.io/developer/1758353661) |

## What reviewers say

### Consumers Energy

[App page](https://appshunter.io/ios/app/consumers-energy/id1586004803)

Manage your energy services with ease. This app allows for flexible bill payments, outage reporting, and personalized alerts. Access all your energy accounts in one place and monitor real-time service conditions.

**Highlights:** Flexible, secure bill payments, Centralized account management, Scheduled payments, Real-time alerts, Interactive outage map, Custom settings

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💡 Detailed energy usage information
- 👍 Convenient bill payment
- 🚀 Efficient and user-friendly app
- 📆 Helpful payment reminders

**What reviewers complain about**

- 🐛 Frequent login issues and app crashes
- 🔒 Concerns about security and privacy
- 💰 Complaints about fees and billing issues
- 🔌 Unreliable power restoration updates

**Reported bugs**

- App not allowing account creation
- Automatic logout issues
- Payment processing problems
- Compatibility issues with newer devices

**Requested features**

- Add energy usage dashboard like website
- Allow changing payment date
- Improve login stability and security
- Provide more detailed energy consumption data


### Xfinity Mobile Care

[App page](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597)

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

**Highlights:** Simple claim filing and tracking, Live tech support via call, chat, or screen share, Access to device tips and quick fixes, Malware and phishing link blocking, View device protection coverage details, Advanced VPN for identity protection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good so far
- 🚀 Excellent app

**What reviewers complain about**

- 🐛 Can't delete Mobil care
- 🐛 Issues getting replacement phone
- 🐛 Months waiting for replacement device
- 🐛 Didn't see anything really helpful

**Reported bugs**

- Screen damage issue on trade-in
- No communication on claim status
- Ticket closed without resolution

**Requested features**

- Access to iPhone 16 guide
- Provide labels to return old phone


## Frequently asked questions

### Is Consumers Energy free?

Consumers Energy is free to download, with no in-app purchases.

### Is Xfinity Mobile Care free?

Xfinity Mobile Care is free to download, with no in-app purchases.

### Which has better reviews, Consumers Energy or Xfinity Mobile Care?

Consumers Energy is rated higher. Consumers Energy averages 4.7 out of 5 from 23K ratings, while Xfinity Mobile Care averages 4.4 from 4K ratings.

### Do Consumers Energy or Xfinity Mobile Care have ads?

Neither Consumers Energy nor Xfinity Mobile Care shows ads.

### Which is updated more often, Consumers Energy or Xfinity Mobile Care?

Consumers Energy ships an update every 4 weeks, and Xfinity Mobile Care every 2 months. Most recently, Consumers Energy was updated on November 10, 2026 and Xfinity Mobile Care on November 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*