# ShopGoodwill vs Customer Spark

The clearest difference is review sentiment: Customer Spark at 62% against ShopGoodwill's 12%. Customer Spark also leads on rating (4.9 vs 2.4) and ratings volume (13K vs 989). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Customer Spark holds the better App Store score, 4.9 against 2.4. That said, the two scores are not equally well evidenced: Customer Spark has 13K ratings behind it against 989, so its average is the more settled of the two. Written reviews point the same way: 12% of ShopGoodwill's written reviews are positive against 62% of Customer Spark's.

ShopGoodwill ships an update every 6 weeks, Customer Spark monthly. The most recent releases landed on October 30, 2026 and October 31, 2026 respectively.

## The numbers

| Metric | ShopGoodwill | Customer Spark |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.4 (989 ratings)](https://appshunter.io/ios/app/shopgoodwill/id1590146817/reviews) | **[4.9 (13K ratings)](https://appshunter.io/ios/app/customer-spark/id1638777395/reviews)** |
| Number of ratings | 989 | **13K** |
| Positive reviews | 12.5% of reviews | **61.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Monthly** |
| Monetization | Free | Free |
| Size | 92 MB | 52 MB |
| Requires iOS | 15.6 | **15.1** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 17+ |
| Developer | [Goodwill Industries of Orange County, California](https://appshunter.io/developer/1590146819) | [Walmart](https://appshunter.io/developer/338137230) |

## What reviewers say

### ShopGoodwill

[App page](https://appshunter.io/ios/app/shopgoodwill/id1590146817)

Discover unique items from Goodwills nationwide through this e-commerce platform. Browse categories, participate in auctions, or use the "Buy it Now" feature. Your purchases support job training and placement services.

**Highlights:** Bid on auction items, Buy items instantly, Filter by category, price, and shipping, Add items to Favorites, Save searches, Customer service support

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great deals
- 👍 Authentic items
- 🚀 Fast shipping
- 👍 Good packaging

**What reviewers complain about**

- 🐛 Buggy app
- 💰 Expensive shipping and handling fees
- 🔍 Poor item descriptions and photos
- 🤔 Inconsistent policies across locations
- 🤔 Overpriced items

**Reported bugs**

- App crashes and freezes
- Login issues
- Inaccurate item information and photos
- Shipping weight discrepancies
- Inability to view order history and status

**Requested features**

- Ability to filter by size, price range, and other criteria
- Improved search functionality
- Notifications for outbid/ending auctions
- Landscape mode support for tablets
- Ability to save shipping addresses and payment methods


### Customer Spark

[App page](https://appshunter.io/ios/app/customer-spark/id1638777395)

This exclusive community allows invited customers to earn rewards by participating in product and service feedback activities. It prioritizes user input to create a fun and engaging experience.

**Highlights:** Exclusive invite-only community, Earn points towards rewards, Provide feedback on products and services, Engaging user experience, Customer voice prioritized

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Great surveys
- 👍 Easy to use and earn
- 👍 Fabulous
- 👍 Grateful
- 👍 Sharing

**What reviewers complain about**

- 🐛 Lack of customer service
- 🐛 Not without its bugs and issues
- 🐛 The app needs some work
- 🐛 App Could Use Some Work
- 🐛 Very Misleading

**Reported bugs**

- Login screen freezes
- Incompatible with older devices

**Requested features**

- Dark mode option
- Advanced analytics dashboard


## Frequently asked questions

### Is ShopGoodwill free?

ShopGoodwill is free to download, with no in-app purchases.

### Is Customer Spark free?

Customer Spark is free to download, with no in-app purchases.

### Which has better reviews, ShopGoodwill or Customer Spark?

Customer Spark is rated higher. ShopGoodwill averages 2.4 out of 5 from 989 ratings, while Customer Spark averages 4.9 from 13K ratings.

### Do ShopGoodwill or Customer Spark have ads?

Neither ShopGoodwill nor Customer Spark shows ads.

### Which is updated more often, ShopGoodwill or Customer Spark?

ShopGoodwill ships an update every 6 weeks, and Customer Spark monthly. Most recently, ShopGoodwill was updated on October 30, 2026 and Customer Spark on October 31, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*