# DoorLoop vs My T.H. 311+

The clearest difference is update cadence: DoorLoop at monthly against My T.H. 311+'s every 12 months. DoorLoop also leads on rating (4.8 vs 4.4) and ratings volume (6.5K vs 7). My T.H. 311+'s advantage is monetization model (free vs freemium) and review sentiment (50% vs 39%). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

DoorLoop holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: DoorLoop has 6.5K ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 39% of DoorLoop's written reviews are positive against 50% of My T.H. 311+'s, so the app with the better star average is not the one people write more warmly about.

DoorLoop ships an update monthly, My T.H. 311+ every 12 months. The most recent releases landed on October 22, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | DoorLoop | My T.H. 311+ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (6.5K ratings)](https://appshunter.io/ios/app/doorloop/id1590868801/reviews)** | [4.4 (7 ratings)](https://appshunter.io/ios/app/my-th-311-plus/id6443583946/reviews) |
| Number of ratings | **6.5K** | 7 |
| Positive reviews | 39.1% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 12 months |
| Monetization | Freemium | **Free** |
| Size | 23 MB | 55 MB |
| Requires iOS | **13.0** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [DoorLoop Inc](https://appshunter.io/developer/1590868803) | [City of Terre Haute](https://appshunter.io/developer/1647375852) |

## What reviewers say

### DoorLoop

[App page](https://appshunter.io/ios/app/doorloop/id1590868801)

This comprehensive property management solution streamlines operations for landlords and tenants. It offers tools for managing portfolios, processing applications, tracking payments, and handling maintenance requests, all from a single platform.

**Highlights:** Manage entire rental portfolio, Process applications and background checks, Track rent payments and ledgers, Review financials and reports, Manage maintenance requests, Online rent payments for tenants

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient financial tracking
- 🔒 Secure and reliable
- 🛠️ Comprehensive legal guidance
- 💻 Eco-friendly and paperless
- 📊 Intelligent insights

**What reviewers complain about**

- 🐛 Glitchy and unreliable app
- 💰 High fees and charges
- 🔒 Difficult login and account management
- 🤖 Useless AI chatbot
- 🔍 Lack of tenant support and communication

**Reported bugs**

- Constant app crashes and freezes
- Inability to log in or access account
- Disappearing or incorrect payment records
- Compatibility issues with newer devices
- Recurring login and authentication problems

**Requested features**

- Biometric login options
- Improved mobile app functionality
- Enhanced communication and support for tenants
- Streamlined payment processing
- Customizable dashboard and reporting


### My T.H. 311+

[App page](https://appshunter.io/ios/app/my-th-311-plus/id6443583946)

Report non-emergency service requests and get local government information. Operators are available weekdays from 8 AM to 4 PM, excluding lunch and holidays.

**Highlights:** Submit non-emergency service requests, Request local government information, Contact Citizen Contact Center, Weekday operator availability, Holiday closures noted

**In-app purchases:** none


## Frequently asked questions

### Is DoorLoop free?

DoorLoop is free to download, with no in-app purchases.

### Is My T.H. 311+ free?

My T.H. 311+ is free to download, with no in-app purchases.

### Which has better reviews, DoorLoop or My T.H. 311+?

DoorLoop is rated higher. DoorLoop averages 4.8 out of 5 from 6.5K ratings, while My T.H. 311+ averages 4.4 from 7 ratings.

### Do DoorLoop or My T.H. 311+ have ads?

Neither DoorLoop nor My T.H. 311+ shows ads.

### Which is updated more often, DoorLoop or My T.H. 311+?

DoorLoop ships an update monthly, and My T.H. 311+ every 12 months. Most recently, DoorLoop was updated on October 22, 2026 and My T.H. 311+ on October 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*