# Fay Servicing Mobile Access vs GoColonial

The clearest difference is update cadence: GoColonial at every 7 months against Fay Servicing Mobile Access's every 14 months. On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Fay Servicing Mobile Access ships an update every 14 months, GoColonial every 7 months. Both last shipped on October 16, 2026.

## The numbers

| Metric | Fay Servicing Mobile Access | GoColonial |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[4.7 (647 ratings)](https://appshunter.io/ios/app/gocolonial/id6476404479/reviews)** |
| Number of ratings | — | **647** |
| Positive reviews | 32.7% of reviews | **40.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 14 months | **Every 7 months** |
| Monetization | Free | Free |
| Size | 201 MB | 42 MB |
| Requires iOS | 17.0 | **16.6** |
| Devices | iPhone | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [FAY SERVICING, LLC](https://appshunter.io/developer/1592200269) | [Colonial Savings, F. A.](https://appshunter.io/developer/446172937) |

## What reviewers say

### Fay Servicing Mobile Access

[App page](https://appshunter.io/ios/app/fay-servicing-mobile-access/id1592200267)

Access all your loan information in a single, convenient application. View balances, important documents, and track your payment history with ease.

**Highlights:** View loan balances, Access documents, Track payment activity, Centralized loan information

**In-app purchases:** none

**What reviewers like**

- 💡 Easy to use
- 🚀 Convenient payment process
- 👍 Organized and informative

**What reviewers complain about**

- 🐛 Frequent password resets required
- 🔒 Security issues with login
- 👎 Poor customer service
- 🤯 Frustrating navigation

**Reported bugs**

- App crashes frequently
- Login information not recognized
- Unexpected lockouts

**Requested features**

- Face ID/Biometric login support
- Improved password management
- More reliable app performance


### GoColonial

[App page](https://appshunter.io/ios/app/gocolonial/id6476404479)

Manage your mortgage loan account with ease. This app provides support for loan inquiries, payment difficulties, and offers opportunities for refinancing and insurance services. It ensures you have access to assistance for your mortgage needs.

**Highlights:** Loan account management, Mortgage payment assistance, Refinancing opportunities, Insurance services, Customer support for loan questions

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use website
- 🚀 Nicely done app improvements

**What reviewers complain about**

- 🐛 Frequent crashes and login issues
- 🤔 Annoying terms and conditions prompt
- 👎 Not user-friendly, cumbersome to use

**Reported bugs**

- App refuses to update
- Spinning wheel of death on login

**Requested features**

- Easier access to auto-pay settings
- Remove need to re-enter verified accounts


## Frequently asked questions

### Is Fay Servicing Mobile Access free?

Fay Servicing Mobile Access is free to download, with no in-app purchases.

### Is GoColonial free?

GoColonial is free to download, with no in-app purchases.

### Do Fay Servicing Mobile Access or GoColonial have ads?

Neither Fay Servicing Mobile Access nor GoColonial shows ads.

### Which is updated more often, Fay Servicing Mobile Access or GoColonial?

Fay Servicing Mobile Access ships an update every 14 months, and GoColonial every 7 months. Most recently, Fay Servicing Mobile Access was updated on October 16, 2026 and GoColonial on October 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*