# Fay Servicing Mobile Access vs Protocol Private Office

Fay Servicing Mobile Access and Protocol Private Office are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

## The numbers

| Metric | Fay Servicing Mobile Access | Protocol Private Office |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 32.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 14 months | — |
| Monetization | Free | — |
| Size | 201 MB | 2 MB |
| Requires iOS | **17.0** | 18.6 |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 4+ | 4+ |
| Developer | [FAY SERVICING, LLC](https://appshunter.io/developer/1592200269) | [Aleta A/S](https://appshunter.io/developer/1712271772) |

## What reviewers say

### Fay Servicing Mobile Access

[App page](https://appshunter.io/ios/app/fay-servicing-mobile-access/id1592200267)

Access all your loan information in a single, convenient application. View balances, important documents, and track your payment history with ease.

**Highlights:** View loan balances, Access documents, Track payment activity, Centralized loan information

**In-app purchases:** none

**What reviewers like**

- 💡 Easy to use
- 🚀 Convenient payment process
- 👍 Organized and informative

**What reviewers complain about**

- 🐛 Frequent password resets required
- 🔒 Security issues with login
- 👎 Poor customer service
- 🤯 Frustrating navigation

**Reported bugs**

- App crashes frequently
- Login information not recognized
- Unexpected lockouts

**Requested features**

- Face ID/Biometric login support
- Improved password management
- More reliable app performance


### Protocol Private Office

[App page](https://appshunter.io/ios/app/protocol-private-office/id6767056203)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Fay Servicing Mobile Access free?

Fay Servicing Mobile Access is free to download, with no in-app purchases.

### Is Protocol Private Office free?

Protocol Private Office is free to download, with no in-app purchases.

### Do Fay Servicing Mobile Access or Protocol Private Office have ads?

Neither Fay Servicing Mobile Access nor Protocol Private Office shows ads.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*