# Optality App vs My ServiceNow

The clearest difference is rating: My ServiceNow at 4.8 against Optality App's 3.4. My ServiceNow also leads on review sentiment (33% vs 0%) and ratings volume (36 vs 5). Optality App's advantage is iOS requirement (16.4 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My ServiceNow holds the better App Store score, 4.8 against 3.4. That said, the two scores are not equally well evidenced: My ServiceNow has 36 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 0% of Optality App's written reviews are positive against 33% of My ServiceNow's.

Optality App ships an update every 2 months, My ServiceNow every 3 months. The most recent releases landed on October 20, 2026 and October 10, 2026 respectively.

## The numbers

| Metric | Optality App | My ServiceNow |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.4 (5 ratings)](https://appshunter.io/ios/app/optality-app/id1596904172/reviews) | **[4.8 (36 ratings)](https://appshunter.io/ios/app/my-servicenow/id6448995293/reviews)** |
| Number of ratings | 5 | **36** |
| Positive reviews | 0.0% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 131 MB | 129 MB |
| Requires iOS | **16.4** | 18.0 |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 4+ | 4+ |
| Developer | [Upflex Inc.](https://appshunter.io/developer/1419605697) | [ServiceNow Mobile Publishing](https://appshunter.io/developer/1509572321) |

## What reviewers say

### Optality App

[App page](https://appshunter.io/ios/app/optality-app/id1596904172)

Access a global network of workspaces, including coworking spaces and private offices, for flexible work arrangements. Book desks and meeting rooms by the hour or day, catering to individuals and teams. Ideal for remote workers and business travelers seeking convenient work locations.

**Highlights:** Thousands of global workspace locations, Book desks and meeting rooms, On-demand or advance reservations, Hourly or daily booking options, Suitable for individuals and teams

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none


### My ServiceNow

[App page](https://appshunter.io/ios/app/my-servicenow/id6448995293)

This app provides a unified mobile experience for employees, new hires, and contractors to manage company tasks, access news, and find resources. It streamlines workflows across departments like IT, HR, and Finance, simplifying complex processes.

**Highlights:** Task management, Company news and updates, Departmental requests (IT, HR, Finance), Training and career development, Workflow management, Employee profile management

**In-app purchases:** none


## Frequently asked questions

### Is Optality App free?

Optality App is free to download, with no in-app purchases.

### Is My ServiceNow free?

My ServiceNow is free to download, with no in-app purchases.

### Which has better reviews, Optality App or My ServiceNow?

My ServiceNow is rated higher. Optality App averages 3.4 out of 5 from 5 ratings, while My ServiceNow averages 4.8 from 36 ratings.

### Do Optality App or My ServiceNow have ads?

Neither Optality App nor My ServiceNow shows ads.

### Which is updated more often, Optality App or My ServiceNow?

Optality App ships an update every 2 months, and My ServiceNow every 3 months. Most recently, Optality App was updated on October 20, 2026 and My ServiceNow on October 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*