# Deskpro Horizon vs Microsoft Loop

The clearest difference is rating: Microsoft Loop at 4.6 against Deskpro Horizon's 2.0. Microsoft Loop also leads on ratings volume (5.1K vs 4) and review sentiment (21% vs 0%). Deskpro Horizon's advantage is in-app purchases (none vs 4) and iOS requirement (15.1 vs 18.0). On price, ads and device support there is nothing between them.

Both are free to download. Microsoft Loop sells 4 in-app purchases, starting at $9.99 per month. Deskpro Horizon asks for nothing beyond the download.

Microsoft Loop holds the better App Store score, 4.6 against 2.0. That said, the two scores are not equally well evidenced: Microsoft Loop has 5.1K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 0% of Deskpro Horizon's written reviews are positive against 21% of Microsoft Loop's.

Deskpro Horizon ships an update every 3 months, Microsoft Loop monthly. Both last shipped on October 24, 2026.

## The numbers

| Metric | Deskpro Horizon | Microsoft Loop |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (4 ratings)](https://appshunter.io/ios/app/deskpro-horizon/id1599078718/reviews) | **[4.6 (5.1K ratings)](https://appshunter.io/ios/app/microsoft-loop/id1637682491/reviews)** |
| Number of ratings | 4 | **5.1K** |
| Positive reviews | 0.0% of reviews | **21.3% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 3 months | **Monthly** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 29 MB | 167 MB |
| Requires iOS | **15.1** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Deskpro Ltd](https://appshunter.io/developer/692869173) | [Microsoft Corporation](https://appshunter.io/developer/298856275) |

## What reviewers say

### Deskpro Horizon

[App page](https://appshunter.io/ios/app/deskpro-horizon/id1599078718)

Manage your helpdesk tickets on the go with this mobile application. Access all essential helpdesk features, create and update tickets, and respond to customers quickly from your device.

**Highlights:** Create new tickets, Filter, sort, assign, and update tickets, Customize ticket views, Respond quickly from anywhere, Attach files from device, Access advanced features, View real-time alerts and notifications, Search tickets

**Features:** macOS Compatibility

**In-app purchases:** none


### Microsoft Loop

[App page](https://appshunter.io/ios/app/microsoft-loop/id1637682491)

This app facilitates collaborative thinking, planning, and creation across devices. It brings together teams, content, and tasks, allowing users to capture ideas, manage projects, and communicate in real-time. Seamlessly integrate with existing tools for a unified workflow.

**Highlights:** Co-creation experience, Content and task management, Idea capture and task lists, Project workspace, Real-time commenting and reactions, Customizable notifications, Cross-Microsoft 365 component editing

**Features:** Vision Pro support

**In-app purchases (4)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Microsoft 365 Personal | $9.99 | per month |
| Microsoft 365 Family | $12.99 | per month |
| Microsoft 365 Personal | $99.99 | per year |
| Microsoft 365 Family | $129.99 | per year |

**What reviewers like**

- 🚀 Efficient and useful
- 👍 Clean and simple UI
- 💡 Great integration with Microsoft 365
- 🚀 Powerful collaboration features
- 👍 Promising app with potential

**What reviewers complain about**

- 🐛 Buggy and unstable
- 🔍 Limited functionality on mobile
- 🔍 Missing key features compared to desktop
- 🐛 Frequent crashes and sync issues
- 🔍 Unintuitive navigation and user experience

**Reported bugs**

- App crashes on certain workspaces
- Inability to save new content
- Formatting issues with code blocks
- Keyboard issues and cursor jumping
- Inconsistent theme and UI behavior

**Requested features**

- Ability to duplicate pages
- Improved handwriting and whiteboard support
- Export/copy to Word or PDF
- Offline functionality
- Better access management and guest collaboration


## Frequently asked questions

### Is Deskpro Horizon free?

Deskpro Horizon is free to download, with no in-app purchases.

### Is Microsoft Loop free?

Microsoft Loop is free to download, with in-app purchases available.

### Which has better reviews, Deskpro Horizon or Microsoft Loop?

Microsoft Loop is rated higher. Deskpro Horizon averages 2.0 out of 5 from 4 ratings, while Microsoft Loop averages 4.6 from 5.1K ratings.

### Do Deskpro Horizon or Microsoft Loop have ads?

Neither Deskpro Horizon nor Microsoft Loop shows ads.

### Which is updated more often, Deskpro Horizon or Microsoft Loop?

Deskpro Horizon ships an update every 3 months, and Microsoft Loop monthly. Most recently, Deskpro Horizon was updated on October 24, 2026 and Microsoft Loop on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*