# osTicket Admin vs SuperOps

The clearest difference is rating: SuperOps at 4.3 against osTicket Admin's 2.3. SuperOps also leads on in-app purchases (none vs 1) and review sentiment (67% vs 33%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. osTicket Admin sells 1 in-app purchase, starting at $1.99 per month. SuperOps asks for nothing beyond the download.

SuperOps holds the better App Store score, 4.3 against 2.3. Both are backed by a comparable volume of ratings — 9 and 15 respectively. Written reviews point the same way: 33% of osTicket Admin's written reviews are positive against 67% of SuperOps's.

Both ship on a similar rhythm, roughly every 2 weeks. The most recent releases landed on October 4, 2026 and September 28, 2026 respectively.

## The numbers

| Metric | osTicket Admin | SuperOps |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.3 (9 ratings)](https://appshunter.io/ios/app/osticket-admin/id1605243534/reviews) | **[4.3 (15 ratings)](https://appshunter.io/ios/app/superops/id1629840856/reviews)** |
| Number of ratings | 9 | **15** |
| Positive reviews | 33.3% of reviews | **66.7% of reviews** |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Every 2 weeks | Every 2 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Size | 33 MB | 72 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Luis Fernando Pimenta ME](https://appshunter.io/developer/1061410232) | [Superops Inc.](https://appshunter.io/developer/1629840858) |

## What reviewers say

### osTicket Admin

[App page](https://appshunter.io/ios/app/osticket-admin/id1605243534)

This mobile application is designed for administrators of the osTicket system. It allows for efficient management of support tickets directly from a mobile device. Users can oversee and respond to customer inquiries on the go.

**Highlights:** Mobile ticket management, Administer osTicket system, Respond to customer inquiries, On-the-go support management

**Features:** macOS Compatibility

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Pro feature | $1.99 | per month |


### SuperOps

[App page](https://appshunter.io/ios/app/superops/id1629840856)

Manage IT operations remotely with this app. Create and update tickets, manage projects, and initiate remote sessions for troubleshooting. Log time accurately and view client and user details on the go.

**Highlights:** Ticket management, Project and task management, Remote session initiation, Script execution for remediation, Time logging, Asset, client, and user details

**In-app purchases:** none


## Frequently asked questions

### Is osTicket Admin free?

osTicket Admin is free to download, with in-app purchases available.

### Is SuperOps free?

SuperOps is free to download, with no in-app purchases.

### Which has better reviews, osTicket Admin or SuperOps?

SuperOps is rated higher. osTicket Admin averages 2.3 out of 5 from 9 ratings, while SuperOps averages 4.3 from 15 ratings.

### Do osTicket Admin or SuperOps have ads?

Neither osTicket Admin nor SuperOps shows ads.

### Which is updated more often, osTicket Admin or SuperOps?

osTicket Admin ships an update every 2 weeks, and SuperOps every 2 weeks. Most recently, osTicket Admin was updated on October 4, 2026 and SuperOps on September 28, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*