# osTicket Admin vs OpenProject

The clearest difference is in-app purchases: OpenProject at none against osTicket Admin's 1. OpenProject also leads on review sentiment (50% vs 33%). osTicket Admin's advantage is rating (2.3 vs 2.0) and update cadence (every 2 weeks vs monthly). On price, ratings volume, ads and device support there is nothing between them.

Both are free to download. osTicket Admin sells 1 in-app purchase, starting at $1.99 per month. OpenProject asks for nothing beyond the download.

osTicket Admin holds the better App Store score, 2.3 against 2.0. Both are backed by a comparable volume of ratings — 9 and 4 respectively. Written reviews complicate that: 33% of osTicket Admin's written reviews are positive against 50% of OpenProject's, so the app with the better star average is not the one people write more warmly about.

osTicket Admin ships an update every 2 weeks, OpenProject monthly. The most recent releases landed on October 4, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | osTicket Admin | OpenProject |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.3 (9 ratings)](https://appshunter.io/ios/app/osticket-admin/id1605243534/reviews)** | [2.0 (4 ratings)](https://appshunter.io/ios/app/openproject/id6474431879/reviews) |
| Number of ratings | **9** | 4 |
| Positive reviews | 33.3% of reviews | **50.0% of reviews** |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Monthly |
| Monetization | Free with in-app purchases | **Free** |
| Size | 33 MB | 72 MB |
| Requires iOS | **13.0** | 16.4 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [Luis Fernando Pimenta ME](https://appshunter.io/developer/1061410232) | [OpenProject GmbH](https://appshunter.io/developer/1721516865) |

## What reviewers say

### osTicket Admin

[App page](https://appshunter.io/ios/app/osticket-admin/id1605243534)

This mobile application is designed for administrators of the osTicket system. It allows for efficient management of support tickets directly from a mobile device. Users can oversee and respond to customer inquiries on the go.

**Highlights:** Mobile ticket management, Administer osTicket system, Respond to customer inquiries, On-the-go support management

**Features:** macOS Compatibility

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Pro feature | $1.99 | per month |


### OpenProject

[App page](https://appshunter.io/ios/app/openproject/id6474431879)

Manage your projects on the go with this open-source tool. Track tasks, collaborate with your team, and update project statuses in real time from your iOS device. Stay organized and productive wherever your work takes you.

**Highlights:** Create, view, and edit work packages, Update task status, priority, and assignees, Instant commenting and collaboration, Attach and review files, Real-time project progress tracking, Log time directly in the app

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is osTicket Admin free?

osTicket Admin is free to download, with in-app purchases available.

### Is OpenProject free?

OpenProject is free to download, with no in-app purchases.

### Which has better reviews, osTicket Admin or OpenProject?

osTicket Admin is rated higher. osTicket Admin averages 2.3 out of 5 from 9 ratings, while OpenProject averages 2.0 from 4 ratings.

### Do osTicket Admin or OpenProject have ads?

Neither osTicket Admin nor OpenProject shows ads.

### Which is updated more often, osTicket Admin or OpenProject?

osTicket Admin ships an update every 2 weeks, and OpenProject monthly. Most recently, osTicket Admin was updated on October 4, 2026 and OpenProject on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*