# Etherio Connect vs Thales Customer Support

The clearest difference is rating: Thales Customer Support at 5.0 against Etherio Connect's 3.7. Etherio Connect's advantage is update cadence (every 5 weeks vs every 17 months) and ratings volume (6 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Thales Customer Support holds the better App Store score, 5.0 against 3.7. That said, the two scores are not equally well evidenced: Etherio Connect has 6 ratings behind it against 1, so its average is the more settled of the two.

Etherio Connect ships an update every 5 weeks, Thales Customer Support every 17 months. The most recent releases landed on June 5, 2026 and September 6, 2026 respectively.

## The numbers

| Metric | Etherio Connect | Thales Customer Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (6 ratings)](https://appshunter.io/ios/app/etherio-connect/id1608123718/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/thales-customer-support/id1634164632/reviews)** |
| Number of ratings | **6** | 1 |
| Positive reviews | 50.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 17 months |
| Monetization | Free | Free |
| Size | 192 MB | 131 MB |
| Requires iOS | **15.6** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [Etherio](https://appshunter.io/developer/1783576656) | [Thales DIS (Singapore) Pte Ltd](https://appshunter.io/developer/705778388) |

## What reviewers say

### Etherio Connect

[App page](https://appshunter.io/ios/app/etherio-connect/id1608123718)

This app centralizes all event resources, allowing attendees to customize their schedule, connect with others, and access exhibitor information. It enhances the conference experience with features like direct messaging and push notifications.

**Highlights:** Customizable event agenda, Attendee networking and profiles, Sponsor and exhibitor listings, Direct messaging, Push notifications, Event maps and floor plans

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Thales Customer Support

[App page](https://appshunter.io/ios/app/thales-customer-support/id1634164632)

Manage customer support cases, track returns, and update your user profile on the go. This app provides essential functions for staying updated on case progress and initiating new support requests when away from your computer.

**Highlights:** Create and manage support cases, Track product returns, Update user profile information, Receive case updates, Quickly open new cases

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Etherio Connect free?

Etherio Connect is free to download, with no in-app purchases.

### Is Thales Customer Support free?

Thales Customer Support is free to download, with no in-app purchases.

### Which has better reviews, Etherio Connect or Thales Customer Support?

Thales Customer Support is rated higher. Etherio Connect averages 3.7 out of 5 from 6 ratings, while Thales Customer Support averages 5.0 from 1 ratings.

### Do Etherio Connect or Thales Customer Support have ads?

Neither Etherio Connect nor Thales Customer Support shows ads.

### Which is updated more often, Etherio Connect or Thales Customer Support?

Etherio Connect ships an update every 5 weeks, and Thales Customer Support every 17 months. Most recently, Etherio Connect was updated on June 5, 2026 and Thales Customer Support on September 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*