# CBUS 311 vs Akron 311

The clearest difference is rating: Akron 311 at 5.0 against CBUS 311's 1.8. CBUS 311's advantage is ads (none vs shown) and ratings volume (51 vs 3). On price, update cadence, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Akron 311 holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: CBUS 311 has 51 ratings behind it against 3, so its average is the more settled of the two.

CBUS 311 ships an update every 4 months, Akron 311 every 7 months. Both last shipped on November 3, 2026.

## The numbers

| Metric | CBUS 311 | Akron 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.8 (51 ratings)](https://appshunter.io/ios/app/cbus-311/id1608556864/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/akron-311/id6448192156/reviews)** |
| Number of ratings | **51** | 3 |
| Positive reviews | 13.9% of reviews | — |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 4 months** | Every 7 months |
| Monetization | Ad-supported | Ad-supported |
| Size | 30 MB | 26 MB |
| Requires iOS | 12.0 | 12.0 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Columbus, Ohio](https://appshunter.io/developer/444737203) | [City of Akron, Ohio](https://appshunter.io/developer/1481282451) |

## What reviewers say

### CBUS 311

[App page](https://appshunter.io/ios/app/cbus-311/id1608556864)

Report non-emergency city service issues and request services like bulk trash collection. This app ensures your requests reach the correct city department efficiently.

**Highlights:** Report non-emergency city service issues, Request bulk trash collection, Direct requests to correct city departments, Streamline service requests

**In-app purchases:** none

**What reviewers like**

- 👍 Successfully submitted requests
- 👍 App functions flawlessly
- 👍 Prompt bulk item pickup

**What reviewers complain about**

- 🐛 App never loads
- 🐛 App freezes frequently
- 🐛 Cannot set up account
- 🐛 Cannot reset password
- 🐛 Login issues

**Reported bugs**

- Interface won't allow button access
- App never loads past initial screen
- Cannot set up account
- Cannot reset password
- Login credentials don't work

**Requested features**

- Update app regularly
- Improve UI/UX
- Add native iOS app functionality
- Keep users logged in
- Improve notification system


### Akron 311

[App page](https://appshunter.io/ios/app/akron-311/id6448192156)

Connect with non-emergency City services to request repairs, trash pickups, and more. This app routes your requests to the correct City Department for prompt action. It also provides quick links to city events and information.

**Highlights:** Request non-emergency city services, Track service requests, Find city event information, Direct connection to City Departments, Quick links to City Council and Lock 3

**In-app purchases:** none


## Frequently asked questions

### Is CBUS 311 free?

CBUS 311 is free to download, with no in-app purchases.

### Is Akron 311 free?

Akron 311 is free to download, with no in-app purchases.

### Which has better reviews, CBUS 311 or Akron 311?

Akron 311 is rated higher. CBUS 311 averages 1.8 out of 5 from 51 ratings, while Akron 311 averages 5.0 from 3 ratings.

### Do CBUS 311 or Akron 311 have ads?

Akron 311 shows ads; CBUS 311 does not.

### Which is updated more often, CBUS 311 or Akron 311?

CBUS 311 ships an update every 4 months, and Akron 311 every 7 months. Most recently, CBUS 311 was updated on November 3, 2026 and Akron 311 on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*