# Crest Physical Therapy vs Optum

The clearest difference is rating: Optum at 4.4 against Crest Physical Therapy's 2.0. Optum also leads on update cadence (every 3 weeks vs every 13 months) and ratings volume (14K vs 1). Crest Physical Therapy's advantage is device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Optum holds the better App Store score, 4.4 against 2.0. That said, the two scores are not equally well evidenced: Optum has 14K ratings behind it against 1, so its average is the more settled of the two.

Crest Physical Therapy ships an update every 13 months, Optum every 3 weeks. The most recent releases landed on October 24, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | Crest Physical Therapy | Optum |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (1 ratings)](https://appshunter.io/ios/app/crest-physical-therapy/id1613195642/reviews) | **[4.4 (14K ratings)](https://appshunter.io/ios/app/optum/id6504930082/reviews)** |
| Number of ratings | 1 | **14K** |
| Positive reviews | — | 16.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 13 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 44 MB | 187 MB |
| Requires iOS | **15.1** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 17+ | 17+ |
| Developer | [Micheletti Physical Therapy PC](https://appshunter.io/developer/1613195644) | [Optum Inc.](https://appshunter.io/developer/1133706680) |

## What reviewers say

### Crest Physical Therapy

[App page](https://appshunter.io/ios/app/crest-physical-therapy/id1613195642)

Access your personalized home exercise program with HD instructional videos. Securely message your provider, track progress with awards, and manage appointments. Integrates with your iPhone's Health app for activity monitoring.

**Highlights:** Personalized Home Exercise Program, HD Instructional Videos, Secure Messaging with Provider, Progress Tracking with Awards, Appointment Booking, Health App Integration

**Features:** macOS Compatibility

**In-app purchases:** none


### Optum

[App page](https://appshunter.io/ios/app/optum/id6504930082)

Manage your health journey with personalized support. Find providers, schedule appointments, access your health information, and connect with care professionals for guidance. Securely store your data and maximize your benefits.

**Highlights:** Personalized health tracking, Provider search and scheduling, Appointment management, Access to health information, Secure messaging with care team, Benefit and program access

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⚡ Quick test result delivery
- 👨‍⚕️ Compassionate and attentive healthcare providers
- 📋 Detailed medical information access
- 🏥 Well-organized clinic staff
- 💬 Doctor messaging capability

**What reviewers complain about**

- 🐛 Persistent authentication loop errors
- 🔄 Endless loading screens
- ❌ Internal server errors across multiple features
- 🚫 Broken MyChart integration
- ⏱️ Extremely slow app performance

**Reported bugs**

- Login redirects to download app screen despite being logged in
- Buttons trigger authentication loop instead of loading content
- Loading screen stuck indefinitely with no exit option
- Internal server errors on messages, medications, and appointments
- MyChart connection failures with 'unable to connect' messages

**Requested features**

- Native MyChart app instead of embedded version
- Expanded character limit for doctor messages
- Better referral information display with contact details
- Downloadable test results and referral letters
- Improved appointment scheduling interface


## Frequently asked questions

### Is Crest Physical Therapy free?

Crest Physical Therapy is free to download, with no in-app purchases.

### Is Optum free?

Optum is free to download, with no in-app purchases.

### Which has better reviews, Crest Physical Therapy or Optum?

Optum is rated higher. Crest Physical Therapy averages 2.0 out of 5 from 1 ratings, while Optum averages 4.4 from 14K ratings.

### Do Crest Physical Therapy or Optum have ads?

Neither Crest Physical Therapy nor Optum shows ads.

### Which is updated more often, Crest Physical Therapy or Optum?

Crest Physical Therapy ships an update every 13 months, and Optum every 3 weeks. Most recently, Crest Physical Therapy was updated on October 24, 2026 and Optum on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*