# Van311 vs BurnabyConnect

The clearest difference is review sentiment: Van311 at 9% against BurnabyConnect's 0%. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Van311 ships an update every 7 months, BurnabyConnect every 6 months. The most recent releases landed on September 15, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | Van311 | BurnabyConnect |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | **9.4% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 7 months | **Every 6 months** |
| Monetization | Free | Free |
| Size | 44 MB | 62 MB |
| Requires iOS | **15.1** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [City of Vancouver](https://appshunter.io/developer/1345550017) | [City of Burnaby](https://appshunter.io/developer/1646288923) |

## What reviewers say

### Van311

[App page](https://appshunter.io/ios/app/van311/id1613580011)

Easily connect with the City of Vancouver for services and updates. Report maintenance issues like potholes or graffiti with location and photo details. Access online services and get emergency information conveniently.

**Highlights:** Request city services, Report maintenance issues, Geo-locate issues, Add photos to reports, Get emergency updates, Access online services

**Features:** Vision Pro support

**In-app purchases:** none


### BurnabyConnect

[App page](https://appshunter.io/ios/app/burnabyconnect/id6443474725)

Access the City of Burnaby's popular online information and service tools. Stay updated on news, events, recreation, job opportunities, and city services. Receive timely notifications and engage with public projects.

**Highlights:** Latest news updates, Community events calendar, Recreation and arts facility information, Job opportunities, Online services access, Maps and local government info, Recycling and garbage collection schedules

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Van311 free?

Van311 is free to download, with no in-app purchases.

### Is BurnabyConnect free?

BurnabyConnect is free to download, with no in-app purchases.

### Do Van311 or BurnabyConnect have ads?

Neither Van311 nor BurnabyConnect shows ads.

### Which is updated more often, Van311 or BurnabyConnect?

Van311 ships an update every 7 months, and BurnabyConnect every 6 months. Most recently, Van311 was updated on September 15, 2026 and BurnabyConnect on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*