# Van311 vs NorthMail

The clearest difference is review sentiment: NorthMail at 100% against Van311's 9%. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Van311 ships an update every 7 months, NorthMail every 5 months. The most recent releases landed on October 2, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | Van311 | NorthMail |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 9.4% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 7 months | **Every 5 months** |
| Monetization | Free | Free |
| Size | 44 MB | 6 MB |
| Requires iOS | **15.1** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [City of Vancouver](https://appshunter.io/developer/1345550017) | [9387-6084 Quebec Inc](https://appshunter.io/developer/1539759035) |

## What reviewers say

### Van311

[App page](https://appshunter.io/ios/app/van311/id1613580011)

Easily connect with the City of Vancouver for services and updates. Report maintenance issues like potholes or graffiti with location and photo details. Access online services and get emergency information conveniently.

**Highlights:** Request city services, Report maintenance issues, Geo-locate issues, Add photos to reports, Get emergency updates, Access online services

**Features:** Vision Pro support

**In-app purchases:** none


### NorthMail

[App page](https://appshunter.io/ios/app/northmail/id6744868850)

This app offers secure and fast email access for existing users, featuring real-time notifications, easy email management, and integrated calendar and contacts. It prioritizes privacy with Canadian-hosted, encrypted data.

**Highlights:** Real-time email notifications, Easy email reading and composing, Integrated calendar management, Synchronized contacts, Canadian-hosted encrypted data

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Van311 free?

Van311 is free to download, with no in-app purchases.

### Is NorthMail free?

NorthMail is free to download, with no in-app purchases.

### Do Van311 or NorthMail have ads?

Neither Van311 nor NorthMail shows ads.

### Which is updated more often, Van311 or NorthMail?

Van311 ships an update every 7 months, and NorthMail every 5 months. Most recently, Van311 was updated on October 2, 2026 and NorthMail on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*