# Van311 vs Backtrack

The clearest difference is update cadence: Backtrack at every 5 weeks against Van311's every 7 months. Van311's advantage is device support (3 vs 1) and iOS requirement (15.1 vs 18.6). On price, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Van311 ships an update every 7 months, Backtrack every 5 weeks. The most recent releases landed on October 2, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | Van311 | Backtrack |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 9.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 7 months | **Every 5 weeks** |
| Monetization | Free | — |
| Size | 44 MB | 1 MB |
| Requires iOS | **15.1** | 18.6 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [City of Vancouver](https://appshunter.io/developer/1345550017) | [Zixiang Zhang](https://appshunter.io/developer/1864080804) |

## What reviewers say

### Van311

[App page](https://appshunter.io/ios/app/van311/id1613580011)

Easily connect with the City of Vancouver for services and updates. Report maintenance issues like potholes or graffiti with location and photo details. Access online services and get emergency information conveniently.

**Highlights:** Request city services, Report maintenance issues, Geo-locate issues, Add photos to reports, Get emergency updates, Access online services

**Features:** Vision Pro support

**In-app purchases:** none


### Backtrack

[App page](https://appshunter.io/ios/app/backtrack/id6756986708)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Van311 free?

Van311 is free to download, with no in-app purchases.

### Is Backtrack free?

Backtrack is free to download, with no in-app purchases.

### Do Van311 or Backtrack have ads?

Neither Van311 nor Backtrack shows ads.

### Which is updated more often, Van311 or Backtrack?

Van311 ships an update every 7 months, and Backtrack every 5 weeks. Most recently, Van311 was updated on October 2, 2026 and Backtrack on October 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*