# TRIO Customer vs PetLabCo.

The clearest difference is update cadence: PetLabCo. at monthly against TRIO Customer's every 9 months. PetLabCo. also leads on ratings volume (1.1K vs 1). TRIO Customer's advantage is monetization model (free vs free with in-app purchases) and rating (5.0 vs 4.7). On price and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TRIO Customer holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: PetLabCo. has 1.1K ratings behind it against 1, so its average is the more settled of the two.

TRIO Customer ships an update every 9 months, PetLabCo. monthly. The most recent releases landed on September 10, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | TRIO Customer | PetLabCo. |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/trio-customer/id1615737092/reviews)** | [4.7 (1.1K ratings)](https://appshunter.io/ios/app/petlabco/id6480324377/reviews) |
| Number of ratings | 1 | **1.1K** |
| Positive reviews | — | 32.0% of reviews |
| In-app purchases | No | No |
| Ads | — | No |
| Update frequency | Every 9 months | **Monthly** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 71 MB | 65 MB |
| Requires iOS | **13.0** | 18.0 |
| Devices | — | **iPhone** |
| Age rating | 4+ | 4+ |
| Developer | [Trinity Axis Inc.,](https://appshunter.io/developer/1615737094) | [PetLab Co](https://appshunter.io/developer/1628525779) |

## What reviewers say

### TRIO Customer

[App page](https://appshunter.io/ios/app/trio-customer/id1615737092)

Order ahead and skip the line with real-time order status updates. Seamlessly manage your TRIO Market Card, add cash, and track your spending. Enjoy a fast and flexible way to handle your purchases from your mobile device.

**Highlights:** Order ahead and skip the wait, Choose preferred pickup times, Real-time order status updates, Add cash to TRIO Market Card, Link physical or virtual market card, Track recent transactions and orders, Manage purchases and balance

**In-app purchases:** none


### PetLabCo.

[App page](https://appshunter.io/ios/app/petlabco/id6480324377)

Access exclusive discounts and coupon codes for a wide range of pet wellness supplies. Get early access to new product launches and special promotions. Save big on dog health supplements and care items without needing a subscription.

**Highlights:** App exclusive discounts, Coupon codes, Early access to new products, Special promotions, Bulk discounts, Dog health supplements

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful for pets' health
- 🐶 Dogs love the chew sticks

**What reviewers complain about**

- 🤬 Difficult to cancel subscription
- 📞 Hard to get in touch with customer service
- 💰 Expensive for some users

**Reported bugs**

- Subscription issues - keeps coming despite cancellation
- Login and account access problems

**Requested features**

- Improve account management and subscription controls
- Provide better order tracking and history


## Frequently asked questions

### Is TRIO Customer free?

TRIO Customer is free to download, with no in-app purchases.

### Is PetLabCo. free?

PetLabCo. is free to download, with no in-app purchases.

### Which has better reviews, TRIO Customer or PetLabCo.?

TRIO Customer is rated higher. TRIO Customer averages 5.0 out of 5 from 1 ratings, while PetLabCo. averages 4.7 from 1.1K ratings.

### Which is updated more often, TRIO Customer or PetLabCo.?

TRIO Customer ships an update every 9 months, and PetLabCo. monthly. Most recently, TRIO Customer was updated on September 10, 2026 and PetLabCo. on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*