# CarChat24 vs CRM Video

The clearest difference is rating: CRM Video at 4.5 against CarChat24's 1.8. CRM Video also leads on review sentiment (25% vs 0%) and ratings volume (392 vs 6). CarChat24's advantage is monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CRM Video holds the better App Store score, 4.5 against 1.8. That said, the two scores are not equally well evidenced: CRM Video has 392 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 0% of CarChat24's written reviews are positive against 25% of CRM Video's.

CarChat24 ships an update every 3 weeks, CRM Video monthly. The most recent releases landed on November 3, 2026 and November 8, 2026 respectively.

## The numbers

| Metric | CarChat24 | CRM Video |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.8 (6 ratings)](https://appshunter.io/ios/app/carchat24/id1618008164/reviews) | **[4.5 (392 ratings)](https://appshunter.io/ios/app/crm-video/id6742459254/reviews)** |
| Number of ratings | 6 | **392** |
| Positive reviews | 0.0% of reviews | **25.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Monthly |
| Monetization | **Free** | Ad-supported |
| Size | 56 MB | 68 MB |
| Requires iOS | 15.6 | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ChatLead.com, Inc](https://appshunter.io/developer/527578324) | [CDK Global, LLC](https://appshunter.io/developer/1798285216) |

## What reviewers say

### CarChat24

[App page](https://appshunter.io/ios/app/carchat24/id1618008164)

Facilitate real-time communication with online vehicle shoppers through chat, SMS, and Facebook Messenger. This robust tool empowers dealership staff with essential functions like pre-written responses, lead information capture, and visitor analytics directly on their mobile devices.

**Highlights:** Live chat, SMS, and Facebook Messenger integration, Pre-written response scripts, Comprehensive lead information capture, Real-time visitor tracking and analytics, Customizable operator preferences, CRM and email submission

**In-app purchases:** none


### CRM Video

[App page](https://appshunter.io/ios/app/crm-video/id6742459254)

Record, send, and track personalized video messages directly within your CRM workflow. This app empowers automotive professionals to build trust, boost engagement, and drive sales through face-to-face communication.

**Highlights:** Record and upload videos, Customize with branded landing pages, Merge multiple video clips, Send via email, text, or social, Track engagement metrics, Manage video library

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is CarChat24 free?

CarChat24 is free to download, with no in-app purchases.

### Is CRM Video free?

CRM Video is free to download, with no in-app purchases.

### Which has better reviews, CarChat24 or CRM Video?

CRM Video is rated higher. CarChat24 averages 1.8 out of 5 from 6 ratings, while CRM Video averages 4.5 from 392 ratings.

### Do CarChat24 or CRM Video have ads?

Neither CarChat24 nor CRM Video shows ads.

### Which is updated more often, CarChat24 or CRM Video?

CarChat24 ships an update every 3 weeks, and CRM Video monthly. Most recently, CarChat24 was updated on November 3, 2026 and CRM Video on November 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*