# Facility Assist vs Microsoft Loop

The clearest difference is review sentiment: Facility Assist at 100% against Microsoft Loop's 21%. Facility Assist also leads on in-app purchases (none vs 4) and iOS requirement (15.0 vs 18.0). Microsoft Loop's advantage is rating (4.6 vs 3.0) and ratings volume (5K vs 2). On price, ads and device support there is nothing between them.

Both are free to download. Microsoft Loop sells 4 in-app purchases, starting at $9.99 per month. Facility Assist asks for nothing beyond the download.

Microsoft Loop holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: Microsoft Loop has 5K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 100% of Facility Assist's written reviews are positive against 21% of Microsoft Loop's, so the app with the better star average is not the one people write more warmly about.

Facility Assist ships an update every 2 months, Microsoft Loop monthly. The most recent releases landed on October 4, 2026 and October 19, 2026 respectively.

## The numbers

| Metric | Facility Assist | Microsoft Loop |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (2 ratings)](https://appshunter.io/ios/app/facility-assist/id1623426455/reviews) | **[4.6 (5K ratings)](https://appshunter.io/ios/app/microsoft-loop/id1637682491/reviews)** |
| Number of ratings | 2 | **5K** |
| Positive reviews | **100.0% of reviews** | 21.3% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 76 MB | 167 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Apptree Software, Inc.](https://appshunter.io/developer/925125648) | [Microsoft Corporation](https://appshunter.io/developer/298856275) |

## What reviewers say

### Facility Assist

[App page](https://appshunter.io/ios/app/facility-assist/id1623426455)

This application allows users to easily report, track, and find service requests through interactive conversation. It streamlines the process of submitting and managing facility-related issues.

**Highlights:** Interactive conversation interface, Report service requests, Track submitted requests, Find existing service requests, Streamlined issue management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Microsoft Loop

[App page](https://appshunter.io/ios/app/microsoft-loop/id1637682491)

This app facilitates collaborative thinking, planning, and creation across devices. It brings together teams, content, and tasks, allowing users to capture ideas, manage projects, and communicate in real-time. Seamlessly integrate with existing tools for a unified workflow.

**Highlights:** Co-creation experience, Content and task management, Idea capture and task lists, Project workspace, Real-time commenting and reactions, Customizable notifications, Cross-Microsoft 365 component editing

**Features:** Vision Pro support

**In-app purchases (4)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Microsoft 365 Personal | $9.99 | per month |
| Microsoft 365 Family | $12.99 | per month |
| Microsoft 365 Personal | $99.99 | per year |
| Microsoft 365 Family | $129.99 | per year |

**What reviewers like**

- 🚀 Efficient and useful
- 👍 Clean and simple UI
- 💡 Great integration with Microsoft 365
- 🚀 Powerful collaboration features
- 👍 Promising app with potential

**What reviewers complain about**

- 🐛 Buggy and unstable
- 🔍 Limited functionality on mobile
- 🔍 Missing key features compared to desktop
- 🐛 Frequent crashes and sync issues
- 🔍 Unintuitive navigation and user experience

**Reported bugs**

- App crashes on certain workspaces
- Inability to save new content
- Formatting issues with code blocks
- Keyboard issues and cursor jumping
- Inconsistent theme and UI behavior

**Requested features**

- Ability to duplicate pages
- Improved handwriting and whiteboard support
- Export/copy to Word or PDF
- Offline functionality
- Better access management and guest collaboration


## Frequently asked questions

### Is Facility Assist free?

Facility Assist is free to download, with no in-app purchases.

### Is Microsoft Loop free?

Microsoft Loop is free to download, with in-app purchases available.

### Which has better reviews, Facility Assist or Microsoft Loop?

Microsoft Loop is rated higher. Facility Assist averages 3.0 out of 5 from 2 ratings, while Microsoft Loop averages 4.6 from 5K ratings.

### Do Facility Assist or Microsoft Loop have ads?

Neither Facility Assist nor Microsoft Loop shows ads.

### Which is updated more often, Facility Assist or Microsoft Loop?

Facility Assist ships an update every 2 months, and Microsoft Loop monthly. Most recently, Facility Assist was updated on October 4, 2026 and Microsoft Loop on October 19, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*