# Smart E vs MyLA 3

The clearest difference is iOS requirement: Smart E at 10.0 against MyLA 3's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Smart E ships an update monthly, MyLA 3 every 6 weeks. The most recent releases landed on May 16, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | Smart E | MyLA 3 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[1.4 (357 ratings)](https://appshunter.io/ios/app/myla-3-1-1/id6740093512/reviews)** |
| Number of ratings | — | **357** |
| Positive reviews | — | 2.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 6 weeks |
| Monetization | — | Free |
| Size | 31 MB | 99 MB |
| Requires iOS | **10.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Smartmatic International Holding B.V.](https://appshunter.io/developer/1588967853) | [City of Los Angeles](https://appshunter.io/developer/611079629) |

## What reviewers say

### Smart E

[App page](https://appshunter.io/ios/app/smart-e/id1623641288)

**In-app purchases:** none


### MyLA 3

[App page](https://appshunter.io/ios/app/myla-3-1-1/id6740093512)

Access Los Angeles city services and information directly from your mobile device. Easily submit service requests for issues like graffiti or potholes, and browse a comprehensive directory of city programs. Optional registration allows you to track the status of your requests.

**Highlights:** Create new service requests, Request graffiti removal, Request pothole repair, Request bulky-item pickup, Search City Services Directory, View service request status, Optional user registration

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to navigate
- 🗺️ Improved mapping feature
- 🚀 Quick and easy to submit issues

**What reviewers complain about**

- 🤔 Confusing UI with a steep learning curve
- 🔍 Harder to find features compared to previous app
- 🔒 Requires login/account creation each time
- 🗓️ Loses login status after a day
- 📱 Feels more like a mobile website than an app

**Reported bugs**

- App crashes or freezes
- Buttons and links not working as expected
- Issues with zooming and scrolling on the map

**Requested features**

- Ability to view and track previous requests
- Option to submit videos, not just photos
- Sync with existing accounts (e.g., DWP)
- Improved search and navigation


## Frequently asked questions

### Is Smart E free?

Smart E is free to download, with no in-app purchases.

### Is MyLA 3 free?

MyLA 3 is free to download, with no in-app purchases.

### Do Smart E or MyLA 3 have ads?

Neither Smart E nor MyLA 3 shows ads.

### Which is updated more often, Smart E or MyLA 3?

Smart E ships an update monthly, and MyLA 3 every 6 weeks. Most recently, Smart E was updated on May 16, 2026 and MyLA 3 on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*