# 1823 vs e

The clearest difference is iOS requirement: e at 13.0 against 1823's 15.6. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

1823 ships an update every 2 months, e monthly. The most recent releases landed on October 2, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | 1823 | e |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (2 ratings)](https://appshunter.io/ios/app/1823/id1628731262/reviews)** | — |
| Number of ratings | **2** | — |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | — |
| Size | 96 MB | 54 MB |
| Requires iOS | 15.6 | **13.0** |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [1823, HKSAR Government](https://appshunter.io/developer/1628731264) | [深圳市秀驿国际物流有限公司](https://appshunter.io/developer/1252492695) |

## What reviewers say

### 1823

[App page](https://appshunter.io/ios/app/1823/id1628731262)

Submit cases, view records, and get instant answers to government service inquiries. This app allows users to easily submit complaints, compliments, and suggestions to 23 participating departments.

**Highlights:** Submit cases with photos/videos, Track case history and replies, Instant answers via FAQ and Chatbot, Submit compliments and suggestions, Contact 23 participating departments

**Features:** Vision Pro support

**In-app purchases:** none


### e

[App page](https://appshunter.io/ios/app/e-smartship/id6473147156)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is 1823 free?

1823 is free to download, with no in-app purchases.

### Is e free?

e is free to download, with no in-app purchases.

### Do 1823 or e have ads?

Neither 1823 nor e shows ads.

### Which is updated more often, 1823 or e?

1823 ships an update every 2 months, and e monthly. Most recently, 1823 was updated on October 2, 2026 and e on October 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*