# PlanHub vs Customer Insight

The clearest difference is rating: Customer Insight at 3.7 against PlanHub's 2.7. Customer Insight also leads on review sentiment (50% vs 20%) and monetization model (free vs freemium). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Customer Insight holds the better App Store score, 3.7 against 2.7. Both are backed by a comparable volume of ratings — 15 and 6 respectively. Written reviews point the same way: 20% of PlanHub's written reviews are positive against 50% of Customer Insight's.

PlanHub ships an update every 6 weeks, Customer Insight every 2 months. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | PlanHub | Customer Insight |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.7 (15 ratings)](https://appshunter.io/ios/app/planhub/id1631169350/reviews) | **[3.7 (6 ratings)](https://appshunter.io/ios/app/customer-insight/id6499186817/reviews)** |
| Number of ratings | **15** | 6 |
| Positive reviews | 20.0% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Freemium | **Free** |
| Size | 122 MB | 53 MB |
| Requires iOS | 18.0 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [PlanHub](https://appshunter.io/developer/1631169352) | [Customer Insight Inc.](https://appshunter.io/developer/1742691809) |

## What reviewers say

### PlanHub

[App page](https://appshunter.io/ios/app/planhub/id1631169350)

This platform helps General Contractors manage the pre-construction phase by facilitating communication with subcontractors and suppliers. It allows users to post project updates, upload documents, review bids, and access a directory of industry professionals.

**Highlights:** Project updates and notifications, Document and image uploads, Bid review and status updates, Subcontractor and supplier directory, In-app messaging and collaboration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Customer Insight

[App page](https://appshunter.io/ios/app/customer-insight/id6499186817)

This business tool helps evaluate homeowner financial reliability by providing key metrics like credit scores and discretionary income. Access detailed property information and share reports with your team through a secure platform.

**Highlights:** Financial reliability scores, Homeowner credit scores, Discretionary income data, Telco risk assessment, Property details, Team sharing platform, Automated report saving

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is PlanHub free?

PlanHub is free to download, with no in-app purchases.

### Is Customer Insight free?

Customer Insight is free to download, with no in-app purchases.

### Which has better reviews, PlanHub or Customer Insight?

Customer Insight is rated higher. PlanHub averages 2.7 out of 5 from 15 ratings, while Customer Insight averages 3.7 from 6 ratings.

### Do PlanHub or Customer Insight have ads?

Neither PlanHub nor Customer Insight shows ads.

### Which is updated more often, PlanHub or Customer Insight?

PlanHub ships an update every 6 weeks, and Customer Insight every 2 months. Most recently, PlanHub was updated on November 3, 2026 and Customer Insight on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*