# Brightspeed vs HSprings 311

The clearest difference is ads: Brightspeed at none against HSprings 311's shown. Brightspeed also leads on update cadence (every 2 weeks vs every 12 months) and ratings volume (3.9K vs 5). HSprings 311's advantage is iOS requirement (12.0 vs 15.6). On price, rating, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Brightspeed holds the better App Store score, 4.0 against 3.8. That said, the two scores are not equally well evidenced: Brightspeed has 3.9K ratings behind it against 5, so its average is the more settled of the two.

Brightspeed ships an update every 2 weeks, HSprings 311 every 12 months. The most recent releases landed on October 27, 2026 and October 5, 2026 respectively.

## The numbers

| Metric | Brightspeed | HSprings 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (3.9K ratings)](https://appshunter.io/ios/app/brightspeed/id1660769828/reviews)** | [3.8 (5 ratings)](https://appshunter.io/ios/app/hsprings-311/id1668176395/reviews) |
| Number of ratings | **3.9K** | 5 |
| Positive reviews | 4.1% of reviews | — |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 2 weeks** | Every 12 months |
| Monetization | **Free** | Ad-supported |
| Size | 50 MB | 31 MB |
| Requires iOS | 15.6 | **12.0** |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Connect Holding II LLC](https://appshunter.io/developer/1620544983) | [Town of Holly Springs, NC](https://appshunter.io/developer/635708260) |

## What reviewers say

### Brightspeed

[App page](https://appshunter.io/ios/app/brightspeed/id1660769828)

Manage your internet service account conveniently from anywhere. Log in securely, track installations and appointments, and monitor payments. Get live support and test your network speed with ease.

**Highlights:** Secure login with Touch ID/Face ID, Track installation and appointments, Manage payments and plans, Live support and troubleshooting, Test network speed

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast internet speed
- 💡 Fiber optic connectivity
- 👍 Great quality service

**What reviewers complain about**

- 🐛 Frequent internet outages
- 🔍 Unreliable app and website
- 💸 Billing and payment issues
- 🤖 Poor customer service
- 🔌 Connectivity problems

**Reported bugs**

- App crashes and freezes
- Login and account access issues
- Inability to view bills or make payments through the app

**Requested features**

- Ability to manage devices and internet settings from the app
- More transparency in billing and service credits
- Improved app functionality and stability


### HSprings 311

[App page](https://appshunter.io/ios/app/hsprings-311/id1668176395)

Connect with the Town of Holly Springs, NC staff to request services, check your waste collection schedule, and engage with your community. This free and intuitive tool simplifies communication with town officials.

**Highlights:** Request Town services, Check waste collection schedule, Community engagement, Connect with town staff, Intuitive interface

**In-app purchases:** none


## Frequently asked questions

### Is Brightspeed free?

Brightspeed is free to download, with no in-app purchases.

### Is HSprings 311 free?

HSprings 311 is free to download, with no in-app purchases.

### Which has better reviews, Brightspeed or HSprings 311?

Brightspeed is rated higher. Brightspeed averages 4.0 out of 5 from 3.9K ratings, while HSprings 311 averages 3.8 from 5 ratings.

### Do Brightspeed or HSprings 311 have ads?

HSprings 311 shows ads; Brightspeed does not.

### Which is updated more often, Brightspeed or HSprings 311?

Brightspeed ships an update every 2 weeks, and HSprings 311 every 12 months. Most recently, Brightspeed was updated on October 27, 2026 and HSprings 311 on October 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*