# Brightspeed vs EarthLink

The clearest difference is rating: Brightspeed at 4.0 against EarthLink's 1.9. Brightspeed also leads on ratings volume (3.8K vs 154). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Brightspeed holds the better App Store score, 4.0 against 1.9. That said, the two scores are not equally well evidenced: Brightspeed has 3.8K ratings behind it against 154, so its average is the more settled of the two. Written reviews point the same way: 4% of Brightspeed's written reviews are positive against 0% of EarthLink's.

Brightspeed ships an update every 2 weeks, EarthLink every 3 weeks. The most recent releases landed on September 23, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | Brightspeed | EarthLink |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (3.8K ratings)](https://appshunter.io/ios/app/brightspeed/id1660769828/reviews)** | [1.9 (154 ratings)](https://appshunter.io/ios/app/earthlink/id6463245732/reviews) |
| Number of ratings | **3.8K** | 154 |
| Positive reviews | **4.1% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 49 MB | 46 MB |
| Requires iOS | 15.6 | 15.6 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Connect Holding II LLC](https://appshunter.io/developer/1620544983) | [EarthLink LLC](https://appshunter.io/developer/344574736) |

## What reviewers say

### Brightspeed

[App page](https://appshunter.io/ios/app/brightspeed/id1660769828)

Manage your internet service account conveniently from anywhere. Log in securely, track installations and appointments, and monitor payments. Get live support and test your network speed with ease.

**Highlights:** Secure login with Touch ID/Face ID, Track installation and appointments, Manage payments and plans, Live support and troubleshooting, Test network speed

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast internet speed
- 💡 Fiber optic connectivity
- 👍 Great quality service

**What reviewers complain about**

- 🐛 Frequent internet outages
- 🔍 Unreliable app and website
- 💸 Billing and payment issues
- 🤖 Poor customer service
- 🔌 Connectivity problems

**Reported bugs**

- App crashes and freezes
- Login and account access issues
- Inability to view bills or make payments through the app

**Requested features**

- Ability to manage devices and internet settings from the app
- More transparency in billing and service credits
- Improved app functionality and stability


### EarthLink

[App page](https://appshunter.io/ios/app/earthlink/id6463245732)

Manage your EarthLink services, view and pay bills, and upgrade your internet or other features. Get instant support through chat and receive important account updates.

**Highlights:** Account management, Bill viewing and payment, Service upgrades, Live chat support, Account notifications, Secure login

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Latest app update fixes login issues
- 👍 App features now work upon first glance

**What reviewers complain about**

- 👎 Terrible internet speeds
- 👎 Inconsistent and unreliable service
- 👎 Misleading sales tactics
- 👎 High prices for poor service
- 👎 Non-functional apps

**Reported bugs**

- App crashes on opening
- Login issues
- Credentials incorrect
- Cannot register
- Cannot create account

**Requested features**

- Improve app design and usability
- Fix app compatibility issues
- Allow users to choose notification permissions
- Retain user credentials after logging out
- Improve customer support responsiveness and effectiveness


## Frequently asked questions

### Is Brightspeed free?

Brightspeed is free to download, with no in-app purchases.

### Is EarthLink free?

EarthLink is free to download, with no in-app purchases.

### Which has better reviews, Brightspeed or EarthLink?

Brightspeed is rated higher. Brightspeed averages 4.0 out of 5 from 3.8K ratings, while EarthLink averages 1.9 from 154 ratings.

### Do Brightspeed or EarthLink have ads?

Neither Brightspeed nor EarthLink shows ads.

### Which is updated more often, Brightspeed or EarthLink?

Brightspeed ships an update every 2 weeks, and EarthLink every 3 weeks. Most recently, Brightspeed was updated on September 23, 2026 and EarthLink on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*