# ITC Cloud+ vs MSP Process

The clearest difference is update cadence: MSP Process at every 2 weeks against ITC Cloud+'s every 2 months. ITC Cloud+'s advantage is ratings volume (7 vs 2). On price, rating, review sentiment and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 5.0 for ITC Cloud+ against 5.0 for MSP Process. Both are backed by a comparable volume of ratings — 7 and 2 respectively. Written reviews split almost evenly too, at 100% and 100% positive.

ITC Cloud+ ships an update every 2 months, MSP Process every 2 weeks. The most recent releases landed on September 25, 2026 and October 4, 2026 respectively.

## The numbers

| Metric | ITC Cloud+ | MSP Process |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [5.0 (7 ratings)](https://appshunter.io/ios/app/itc-cloud-plus/id1661137842/reviews) | [5.0 (2 ratings)](https://appshunter.io/ios/app/msp-process/id6447599630/reviews) |
| Number of ratings | **7** | 2 |
| Positive reviews | 100.0% of reviews | 100.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 101 MB | 57 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [In-Telecom Consulting LLC](https://appshunter.io/developer/1517524753) | [MSP Process](https://appshunter.io/developer/1866931015) |

## What reviewers say

### ITC Cloud+

[App page](https://appshunter.io/ios/app/itc-cloud-plus/id1661137842)

This app enhances phone service with telephony features and allows free calling between users. It provides a seamless communication experience for existing service customers.

**Highlights:** Telephony feature support, Free calling between app users, Companion for Phone service

**In-app purchases:** none


### MSP Process

[App page](https://appshunter.io/ios/app/msp-process/id6447599630)

Facilitates end-user verification, rapid ticket creation, and scheduling through multiple communication channels like SMS, chat, and email. The mobile technician app ensures seamless and secure communication within a managed environment.

**Highlights:** Multi-channel communication (SMS, chat, email, phone, push), End-user verification, Rapid ticket creation and response, Scheduling capabilities, Secure, integrated managed environment, Mobile technician communication

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ITC Cloud+ free?

ITC Cloud+ is free to download, with no in-app purchases.

### Is MSP Process free?

MSP Process is free to download, with no in-app purchases.

### Which has better reviews, ITC Cloud+ or MSP Process?

ITC Cloud+ and MSP Process are both rated 5.0 out of 5 on the App Store, from 7 and 2 ratings respectively.

### Do ITC Cloud+ or MSP Process have ads?

Neither ITC Cloud+ nor MSP Process shows ads.

### Which is updated more often, ITC Cloud+ or MSP Process?

ITC Cloud+ ships an update every 2 months, and MSP Process every 2 weeks. Most recently, ITC Cloud+ was updated on September 25, 2026 and MSP Process on October 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*