# SugarSync vs My Cloud Home

The clearest difference is rating: My Cloud Home at 4.8 against SugarSync's 3.2. My Cloud Home also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). SugarSync's advantage is review sentiment (81% vs 40%) and iOS requirement (10.0 vs 15.1). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Cloud Home holds the better App Store score, 4.8 against 3.2. That said, the two scores are not equally well evidenced: My Cloud Home has 14K ratings behind it against 109, so its average is the more settled of the two. Written reviews complicate that: 81% of SugarSync's written reviews are positive against 40% of My Cloud Home's, so the app with the better star average is not the one people write more warmly about.

SugarSync ships an update every 5 months, My Cloud Home every 2 months. The most recent releases landed on September 10, 2026 and September 27, 2026 respectively.

## The numbers

| Metric | SugarSync | My Cloud Home |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.2 (109 ratings)](https://appshunter.io/ios/app/sugarsync/id288491637/reviews) | **[4.8 (14K ratings)](https://appshunter.io/ios/app/my-cloud-home/id1237361683/reviews)** |
| Number of ratings | 109 | **14K** |
| Positive reviews | **80.5% of reviews** | 39.6% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 5 months | **Every 2 months** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 33 MB | 104 MB |
| Requires iOS | **10.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [SugarSync, Inc.](https://appshunter.io/developer/288491640) | [Western Digital Technologies, Inc.](https://appshunter.io/developer/366905092) |

## What reviewers say

### SugarSync

[App page](https://appshunter.io/ios/app/sugarsync/id288491637)

Securely back up and sync files, photos, and music across all your devices. Protect your digital life with advanced encryption and easily share or restore files. Offers automatic syncing and remote data wiping for enhanced security and convenience.

**Highlights:** Secure file backup, Automatic cloud syncing, Cross-device synchronization, Remote data wipe, File sharing and collaboration, Easy file restoration

**In-app purchases:** none

**What reviewers like**

- 🚀 Seamless syncing across devices
- 🔒 Secure cloud storage
- 👍 Easy to use and navigate
- 💡 Ability to access files remotely
- 👍 Reliable backup solution

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 🐛 Syncing issues and unreliable file access
- 🔋 High resource consumption on mobile devices
- 👎 Poor customer support and lack of response
- 👎 Expensive pricing compared to alternatives

**Reported bugs**

- Login issues and account problems
- Incompatibility with newer iOS versions
- Slow upload and download speeds

**Requested features**

- Offline file access and editing
- Integration with more third-party apps
- Improved photo management and viewing
- Ability to selectively sync folders/files


### My Cloud Home

[App page](https://appshunter.io/ios/app/my-cloud-home/id1237361683)

Centralize all your photos, videos, and files in one location. Access and share your content from any device, anywhere with an internet connection. Automatically back up your phone's media and stream videos on the go.

**Highlights:** Centralized file storage, Remote access from anywhere, Automatic phone backup, Video streaming, Content sharing, Search by name or location

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Reliable backup solution
- 💡 Convenient remote access
- 🔒 Secure personal storage

**What reviewers complain about**

- 🐛 Connectivity issues
- ⚠️ Limited file management features
- 🔍 Subpar media playback
- 🤔 Confusing setup process

**Reported bugs**

- Frequent app crashes
- Unreliable auto-backup
- Inability to access public folders

**Requested features**

- Improved iOS integration
- Bulk file management options
- Support for more media formats
- Customizable folder structure


## Frequently asked questions

### Is SugarSync free?

SugarSync is free to download, with no in-app purchases.

### Is My Cloud Home free?

My Cloud Home is free to download, with no in-app purchases.

### Which has better reviews, SugarSync or My Cloud Home?

My Cloud Home is rated higher. SugarSync averages 3.2 out of 5 from 109 ratings, while My Cloud Home averages 4.8 from 14K ratings.

### Do SugarSync or My Cloud Home have ads?

SugarSync shows ads; My Cloud Home does not.

### Which is updated more often, SugarSync or My Cloud Home?

SugarSync ships an update every 5 months, and My Cloud Home every 2 months. Most recently, SugarSync was updated on September 10, 2026 and My Cloud Home on September 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*