# SugarSync vs IBackup

The clearest difference is rating: IBackup at 4.5 against SugarSync's 3.2. IBackup also leads on ads (none vs shown) and update cadence (every 2 months vs every 5 months). SugarSync's advantage is in-app purchases (none vs 1) and iOS requirement (10.0 vs 16.0). On price, review sentiment, ratings volume and monetization model there is nothing between them.

Both are free to download. IBackup sells 1 one-off in-app purchase. SugarSync asks for nothing beyond the download.

IBackup holds the better App Store score, 4.5 against 3.2. Both are backed by a comparable volume of ratings — 115 and 181 respectively. Written reviews complicate that: 81% of SugarSync's written reviews are positive against 76% of IBackup's, so the app with the better star average is not the one people write more warmly about.

SugarSync ships an update every 5 months, IBackup every 2 months. The most recent releases landed on October 21, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | SugarSync | IBackup |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.2 (115 ratings)](https://appshunter.io/ios/app/sugarsync/id288491637/reviews) | **[4.5 (181 ratings)](https://appshunter.io/ios/app/ibackup/id417384018/reviews)** |
| Number of ratings | 115 | **181** |
| Positive reviews | **80.5% of reviews** | 75.6% of reviews |
| In-app purchases | **No** | Yes |
| Ads | Yes | **No** |
| Update frequency | Every 5 months | **Every 2 months** |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Size | 33 MB | 100 MB |
| Requires iOS | **10.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [SugarSync, Inc.](https://appshunter.io/developer/288491640) | [IDrive Incorporated](https://appshunter.io/developer/295113649) |

## What reviewers say

### SugarSync

[App page](https://appshunter.io/ios/app/sugarsync/id288491637)

Securely back up and sync files, photos, and music across all your devices. Protect your digital life with advanced encryption and easily share or restore files. Offers automatic syncing and remote data wiping for enhanced security and convenience.

**Highlights:** Secure file backup, Automatic cloud syncing, Cross-device synchronization, Remote data wipe, File sharing and collaboration, Easy file restoration

**In-app purchases:** none

**What reviewers like**

- 🚀 Seamless syncing across devices
- 🔒 Secure cloud storage
- 👍 Easy to use and navigate
- 💡 Ability to access files remotely
- 👍 Reliable backup solution

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 🐛 Syncing issues and unreliable file access
- 🔋 High resource consumption on mobile devices
- 👎 Poor customer support and lack of response
- 👎 Expensive pricing compared to alternatives

**Reported bugs**

- Login issues and account problems
- Incompatibility with newer iOS versions
- Slow upload and download speeds

**Requested features**

- Offline file access and editing
- Integration with more third-party apps
- Improved photo management and viewing
- Ability to selectively sync folders/files


### IBackup

[App page](https://appshunter.io/ios/app/ibackup/id417384018)

Easily back up and restore your mobile data, including contacts, photos, videos, and calendar events, to the cloud with a single tap. Access your backed-up files from any device and share them securely. Automatic uploads and robust encryption ensure your data is safe and accessible.

**Highlights:** Single-tap backup and restore, Selective file backup, Cross-device access, Secure file sharing, Automatic photo/video upload, 256-bit AES encryption

**Features:** macOS Compatibility

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| IBackup 500GB Yearly | $99.99 | one-time |

**What reviewers like**

- 👍 Easy to use layout
- 🚀 Fast backups
- 🔒 Secure data storage
- 💡 Simple sharing functionality
- 🔄 Automatic backup feature

**What reviewers complain about**

- 🐛 App crashes frequently
- ❌ Login issues (invalid email/password)
- 🚫 Does not back up documents/mp3s
- ⚠️ No password verification during signup
- 📉 Slow performance at times

**Reported bugs**

- App crashes on upload
- Unable to open backed up files
- Login screen shows 'invalid email or password' instantly
- Backup function only saves a fraction of events
- App freezes or crashes during upload

**Requested features**

- Allow backup of documents and mp3 files
- Implement password verification during signup
- Enable background backups
- Allow backups with phone locked
- Improve login process


## Frequently asked questions

### Is SugarSync free?

SugarSync is free to download, with no in-app purchases.

### Is IBackup free?

IBackup is free to download, with in-app purchases available.

### Which has better reviews, SugarSync or IBackup?

IBackup is rated higher. SugarSync averages 3.2 out of 5 from 115 ratings, while IBackup averages 4.5 from 181 ratings.

### Do SugarSync or IBackup have ads?

SugarSync shows ads; IBackup does not.

### Which is updated more often, SugarSync or IBackup?

SugarSync ships an update every 5 months, and IBackup every 2 months. Most recently, SugarSync was updated on October 21, 2026 and IBackup on October 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*