# R vs ConnectWise Mobile

The clearest difference is review sentiment: R at 100% against ConnectWise Mobile's 7%. ConnectWise Mobile's advantage is rating (3.9 vs 3.2) and update cadence (every 2 months vs every 14 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ConnectWise Mobile holds the better App Store score, 3.9 against 3.2. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 38, so its average is the more settled of the two. Written reviews complicate that: 100% of R's written reviews are positive against 7% of ConnectWise Mobile's, so the app with the better star average is not the one people write more warmly about.

R ships an update every 14 months, ConnectWise Mobile every 2 months. The most recent releases landed on October 7, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | R | ConnectWise Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.2 (38 ratings)](https://appshunter.io/ios/app/r-u-on/id292982406/reviews) | **[3.9 (3.3K ratings)](https://appshunter.io/ios/app/connectwise-mobile/id1407855210/reviews)** |
| Number of ratings | 38 | **3.3K** |
| Positive reviews | **100.0% of reviews** | 7.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 14 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 7 MB | 51 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [R-U-ON](https://appshunter.io/developer/292982409) | [ConnectWise](https://appshunter.io/developer/470532085) |

## What reviewers say

### R

[App page](https://appshunter.io/ios/app/r-u-on/id292982406)

Monitor your network health and manage IT systems on the go. Access alarms, agent status, and tickets instantly from your mobile device. Ideal for small businesses and managed service providers.

**Highlights:** Access Alarms, Agents, and Tickets, Push Notifications, Landscape and Portrait Mode Support, Toggle Grouping for Records, Network Health Overview

**Features:** macOS Compatibility

**In-app purchases:** none


### ConnectWise Mobile

[App page](https://appshunter.io/ios/app/connectwise-mobile/id1407855210)

This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.

**Highlights:** View agenda at a glance, Update ticket status, Add ticket notes, Submit expenses, User-friendly interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Clean and responsive interface
- 🚀 Syncs data well
- 🚀 Allows dictating time entries and looking up contacts

**What reviewers complain about**

- 🐛 Frequent login issues and authentication problems
- 🐛 Buggy and unreliable, often requires reinstalling
- 🐛 Limited functionality compared to desktop version
- 🐛 Difficult to use, clunky interface
- 🐛 Lacks key features like editing tickets and expenses

**Reported bugs**

- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently

**Requested features**

- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets


## Frequently asked questions

### Is R free?

R is free to download, with no in-app purchases.

### Is ConnectWise Mobile free?

ConnectWise Mobile is free to download, with no in-app purchases.

### Which has better reviews, R or ConnectWise Mobile?

ConnectWise Mobile is rated higher. R averages 3.2 out of 5 from 38 ratings, while ConnectWise Mobile averages 3.9 from 3.3K ratings.

### Do R or ConnectWise Mobile have ads?

Neither R nor ConnectWise Mobile shows ads.

### Which is updated more often, R or ConnectWise Mobile?

R ships an update every 14 months, and ConnectWise Mobile every 2 months. Most recently, R was updated on October 7, 2026 and ConnectWise Mobile on October 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*