# ePrint vs HP Support Assistant

The clearest difference is price: HP Support Assistant at Free against ePrint's $2.99. HP Support Assistant also leads on ratings volume (237 vs 26). ePrint's advantage is review sentiment (49% vs 6%) and update cadence (every 2 months vs every 4 months). On rating, ads, in-app purchases and device support there is nothing between them.

HP Support Assistant is free to download; ePrint costs $2.99 up front. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 2.2 for ePrint against 2.2 for HP Support Assistant. That said, the two scores are not equally well evidenced: HP Support Assistant has 237 ratings behind it against 26, so its average is the more settled of the two. Written reviews are what separate them: 49% of ePrint's written reviews are positive against 6% of HP Support Assistant's.

ePrint ships an update every 2 months, HP Support Assistant every 4 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | ePrint | HP Support Assistant |
| --- | --- | --- |
| Price | $2.99 | **Free** |
| Rating | [2.2 (26 ratings)](https://appshunter.io/ios/app/eprint/id304221132/reviews) | [2.2 (237 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews) |
| Number of ratings | 26 | **237** |
| Positive reviews | **49.2% of reviews** | 6.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 4 months |
| Monetization | Paid | **Free** |
| Size | 36 MB | 18 MB |
| Requires iOS | **12.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Microtech Corp.](https://appshunter.io/developer/293806300) | [HP Inc.](https://appshunter.io/developer/299531650) |

## What reviewers say

### ePrint

[App page](https://appshunter.io/ios/app/eprint/id304221132)

Print documents, photos, web pages, and more directly from your mobile device to compatible printers. Offers various print settings and supports a wide range of printer models and languages.

**Highlights:** Web page printing, Photo and image printing, PDF file printing, Contact and notes printing, Customizable print settings, Network printer discovery, Borderless printing

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to set up and use
- 👍 Versatile printing options
- 🚀 Seamless wireless printing
- 👍 Supports various file types
- 🚀 Reliable performance

**What reviewers complain about**

- 🐛 Compatibility issues with certain printers
- 🐛 Printing issues with web pages and emails
- 🐛 Crashes and freezes
- 🐛 Limited printing options and settings
- 🐛 Confusing user interface

**Reported bugs**

- Inability to detect or connect to certain printers
- Printing issues with specific file types or layouts
- Crashes and freezes after updates
- Printing quality problems

**Requested features**

- Ability to print emails and attachments
- Integration with more cloud storage services
- Advanced printing settings and customization
- Improved stability and bug fixes
- Better documentation and user guides


### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


## Frequently asked questions

### Is ePrint free?

ePrint costs $2.99, with no in-app purchases.

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Which has better reviews, ePrint or HP Support Assistant?

ePrint and HP Support Assistant are both rated 2.2 out of 5 on the App Store, from 26 and 237 ratings respectively.

### Do ePrint or HP Support Assistant have ads?

Neither ePrint nor HP Support Assistant shows ads.

### Which is updated more often, ePrint or HP Support Assistant?

ePrint ships an update every 2 months, and HP Support Assistant every 4 months. Most recently, ePrint was updated on September 24, 2026 and HP Support Assistant on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*