# GetHuman vs DoNotPay

The clearest difference is rating: DoNotPay at 4.3 against GetHuman's 2.1. DoNotPay also leads on ratings volume (7.6K vs 113). GetHuman's advantage is in-app purchases (none vs 1) and review sentiment (20% vs 11%). On price, update cadence, ads and device support there is nothing between them.

Both are free to download. DoNotPay sells 1 in-app purchase, starting at $35.99 per 3 months. GetHuman asks for nothing beyond the download.

DoNotPay holds the better App Store score, 4.3 against 2.1. That said, the two scores are not equally well evidenced: DoNotPay has 7.6K ratings behind it against 113, so its average is the more settled of the two. Written reviews complicate that: 20% of GetHuman's written reviews are positive against 11% of DoNotPay's, so the app with the better star average is not the one people write more warmly about.

GetHuman ships an update weekly, DoNotPay every 10 days. The most recent releases landed on October 1, 2026 and October 12, 2026 respectively.

## The numbers

| Metric | GetHuman | DoNotPay |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (113 ratings)](https://appshunter.io/ios/app/gethuman/id306141756/reviews) | **[4.3 (7.6K ratings)](https://appshunter.io/ios/app/donotpay/id1427999657/reviews)** |
| Number of ratings | 113 | **7.6K** |
| Positive reviews | **19.5% of reviews** | 11.0% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | **Weekly** | Every 10 days |
| Monetization | **Free** | Free with in-app purchases |
| Size | 34 MB | 170 MB |
| Requires iOS | **9.0** | 11.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [GetHuman LLC](https://appshunter.io/developer/306141759) | [DoNotPay Inc](https://appshunter.io/developer/1530612069) |

## What reviewers say

### GetHuman

[App page](https://appshunter.io/ios/app/gethuman/id306141756)

This app helps users resolve customer service issues efficiently. It offers features to bypass hold times, provides guidance on what to say, and sends follow-up reminders. It aims to reduce the time and frustration associated with customer support.

**Highlights:** Skip hold times, Customer support guidance, Follow-up reminders, Resolve customer issues, Customer service tool

**Features:** macOS Compatibility

**In-app purchases:** none


### DoNotPay

[App page](https://appshunter.io/ios/app/donotpay/id1427999657)

This AI-powered app acts as your consumer champion, helping you fight corporations, manage subscriptions, protect your privacy with burner phone numbers, and lower your bills. It also assists in finding unclaimed money and navigating bureaucratic processes like appealing tickets.

**Highlights:** Fight corporations on your behalf, Cancel unwanted subscriptions, Generate burner phone numbers, Negotiate lower bills, Find and claim unclaimed money, Appeal parking and traffic tickets

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| DoNotPay Subscription | $35.99 | per 3 months |

**What reviewers like**

- 🚀 Genius app!!
- 🚀 Excellent app!
- 🚀 Awesome app!
- 🚀 Money saver!!

**What reviewers complain about**

- 🐛 Scam
- 🐛 Charges without using service
- 🐛 Hidden charges
- 🐛 Misleading marketing
- 🐛 Demands phone number on first opening

**Reported bugs**

- Sign up flow failure
- Trash interface
- Glitchy app
- Temporary card doesn't work

**Requested features**

- Dark mode option
- Advanced analytics dashboard
- Ability to use without providing payment info


## Frequently asked questions

### Is GetHuman free?

GetHuman is free to download, with no in-app purchases.

### Is DoNotPay free?

DoNotPay is free to download, with in-app purchases available.

### Which has better reviews, GetHuman or DoNotPay?

DoNotPay is rated higher. GetHuman averages 2.1 out of 5 from 113 ratings, while DoNotPay averages 4.3 from 7.6K ratings.

### Do GetHuman or DoNotPay have ads?

Neither GetHuman nor DoNotPay shows ads.

### Which is updated more often, GetHuman or DoNotPay?

GetHuman ships an update weekly, and DoNotPay every 10 days. Most recently, GetHuman was updated on October 1, 2026 and DoNotPay on October 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*