# GetHuman vs Shippity

The clearest difference is rating: Shippity at 4.8 against GetHuman's 2.1. Shippity also leads on review sentiment (45% vs 20%) and ratings volume (1.8K vs 113). GetHuman's advantage is update cadence (weekly vs every 2 months) and iOS requirement (9.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Shippity holds the better App Store score, 4.8 against 2.1. That said, the two scores are not equally well evidenced: Shippity has 1.8K ratings behind it against 113, so its average is the more settled of the two. Written reviews point the same way: 20% of GetHuman's written reviews are positive against 45% of Shippity's.

GetHuman ships an update weekly, Shippity every 2 months. The most recent releases landed on October 1, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | GetHuman | Shippity |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (113 ratings)](https://appshunter.io/ios/app/gethuman/id306141756/reviews) | **[4.8 (1.8K ratings)](https://appshunter.io/ios/app/shippity-package-tracker/id1616569663/reviews)** |
| Number of ratings | 113 | **1.8K** |
| Positive reviews | 19.5% of reviews | **44.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 2 months |
| Monetization | Free | Free |
| Size | 34 MB | 40 MB |
| Requires iOS | **9.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [GetHuman LLC](https://appshunter.io/developer/306141759) | [Project Slice](https://appshunter.io/developer/474898204) |

## What reviewers say

### GetHuman

[App page](https://appshunter.io/ios/app/gethuman/id306141756)

This app helps users resolve customer service issues efficiently. It offers features to bypass hold times, provides guidance on what to say, and sends follow-up reminders. It aims to reduce the time and frustration associated with customer support.

**Highlights:** Skip hold times, Customer support guidance, Follow-up reminders, Resolve customer issues, Customer service tool

**Features:** macOS Compatibility

**In-app purchases:** none


### Shippity

[App page](https://appshunter.io/ios/app/shippity-package-tracker/id1616569663)

Effortlessly track all your online orders and packages in one place. Connect your email to automatically detect shipments, or manually add tracking numbers. Receive timely notifications about your order's status from shipment to delivery.

**Highlights:** Automatic email order tracking, Manual tracking number entry, Barcode scanning for tracking, Detailed shipment status updates, Delivery notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Helpful for tracking packages
- 💡 Integrates with email accounts
- 👍 Clean and intuitive UI

**What reviewers complain about**

- 🐛 Slow or unreliable package updates
- 🚫 Limited carrier support
- 🚫 Lack of Amazon integration
- 🐛 Connectivity issues and app crashes

**Reported bugs**

- App freezes or won't launch
- Syncing issues with email accounts
- Packages disappearing from the app
- Inaccurate delivery date information

**Requested features**

- Add support for more carriers
- Improve package update speed and reliability
- Integrate with Amazon orders
- Provide more detailed tracking information


## Frequently asked questions

### Is GetHuman free?

GetHuman is free to download, with no in-app purchases.

### Is Shippity free?

Shippity is free to download, with no in-app purchases.

### Which has better reviews, GetHuman or Shippity?

Shippity is rated higher. GetHuman averages 2.1 out of 5 from 113 ratings, while Shippity averages 4.8 from 1.8K ratings.

### Do GetHuman or Shippity have ads?

Neither GetHuman nor Shippity shows ads.

### Which is updated more often, GetHuman or Shippity?

GetHuman ships an update weekly, and Shippity every 2 months. Most recently, GetHuman was updated on October 1, 2026 and Shippity on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*