# FidelityAgent ONE vs ChatUWM

The clearest difference is rating: FidelityAgent ONE at 4.6 against ChatUWM's 3.8. FidelityAgent ONE also leads on review sentiment (81% vs 41%) and chart position (#132 vs unranked). ChatUWM's advantage is in-app purchases (none vs 2) and update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and device support there is nothing between them.

Both are free to download. FidelityAgent ONE sells 2 in-app purchases, starting at $0.99 per month. ChatUWM asks for nothing beyond the download.

FidelityAgent ONE holds the better App Store score, 4.6 against 3.8. Both are backed by a comparable volume of ratings — 181 and 181 respectively. Written reviews point the same way: 81% of FidelityAgent ONE's written reviews are positive against 41% of ChatUWM's.

FidelityAgent ONE ships an update every 2 months, ChatUWM every 3 weeks. The most recent releases landed on September 25, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | FidelityAgent ONE | ChatUWM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (181 ratings)](https://appshunter.io/ios/app/fidelityagent-one/id313192737/reviews)** | [3.8 (181 ratings)](https://appshunter.io/ios/app/chatuwm/id796646444/reviews) |
| Number of ratings | 181 | 181 |
| Positive reviews | **80.5% of reviews** | 41.4% of reviews |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#132** | — |
| Size | 357 MB | 91 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 9+ | 4+ |
| Developer | [PalmAgent Software](https://appshunter.io/developer/303860817) | [United Wholesale Mortgage, LLC](https://appshunter.io/developer/796646447) |

## What reviewers say

### FidelityAgent ONE

[App page](https://appshunter.io/ios/app/fidelityagent-one/id313192737)

**Currently charting:** #132 Top Grossing · Finance (US App Store)

Generate buyer estimates and seller net sheets for real estate transactions. This app provides city/county-specific closing cost calculations for professionals. Customize and share client-ready reports via email or print.

**Highlights:** City/County Specific Closing Costs, Buyer Estimate Generation, Seller Net Sheet Creation, Customizable Email/Printouts, Real Estate Professional Tool

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Monthly | $0.99 | per month |
| Yearly | $9.99 | per year |

**What reviewers like**

- 🚀 Fast calculations and estimates
- 👍 User-friendly interface
- 💡 Comprehensive real estate tools
- ✨ Professional presentation for clients
- 📱 Mobile accessibility

**What reviewers complain about**

- ⚠️ Lockouts requiring rep contact
-  deceptive sales tactics
- 🔒 Forced interaction with reps
- 📱 Glitchy on iPhone/iPad
- 💸 Unfair subscription changes

**Reported bugs**

- App crashes/shuts down
- Slow loading on iPad
- Weird formatting with random letters on iPad
- Splash screen then closes up and disappears
- App gets stuck and shuts down

**Requested features**

- Expand city/state coverage for Texas (Austin, Round Rock, etc.)
- Incorporate Title Binder fees for flip clients
- Allow input of entire web address in marketing graphics
- Improve iPad formatting and speed
- Revert to older version with pinpointed icons if possible


### ChatUWM

[App page](https://appshunter.io/ios/app/chatuwm/id796646444)

This app empowers independent mortgage brokers to manage their business remotely. It provides tools to view loan pipelines, lock loans, check rates, and submit conditions. Brokers can also access UWM's EASE platform, utilize chat support, and manage client requests.

**Highlights:** Loan pipeline management, Loan locking and submission, Rate checking, Scenario creation, Chat support, Document access, Home value estimation

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 All-in-one mortgage professional tool
- 🚀 Efficient loan management and tracking
- 💡 Innovative features and continuous improvement
- 👍 Access to files anytime, anywhere
- 👍 Streamlines workflow for brokers

**What reviewers complain about**

- 😞 Not for homeowners/customers
- 🐛 CR does not work
- 🐛 App doesn't work for some users
- 🐛 Login issues (password errors, not saving logins)
- 🐛 App crashes

**Reported bugs**

- CR does not work
- App doesn't find account
- App keeps crashing
- App always logs you out
- App never saves logins

**Requested features**

- App for homeowners/customers
- Customer-facing app for payments and loan activity
- Ability to manage mortgage payments
- Ability to schedule loan payments
- User-friendly interface for consumers


## Frequently asked questions

### Is FidelityAgent ONE free?

FidelityAgent ONE is free to download, with in-app purchases available.

### Is ChatUWM free?

ChatUWM is free to download, with no in-app purchases.

### Which has better reviews, FidelityAgent ONE or ChatUWM?

FidelityAgent ONE is rated higher. FidelityAgent ONE averages 4.6 out of 5 from 181 ratings, while ChatUWM averages 3.8 from 181 ratings.

### Do FidelityAgent ONE or ChatUWM have ads?

Neither FidelityAgent ONE nor ChatUWM shows ads.

### Which is updated more often, FidelityAgent ONE or ChatUWM?

FidelityAgent ONE ships an update every 2 months, and ChatUWM every 3 weeks. Most recently, FidelityAgent ONE was updated on September 25, 2026 and ChatUWM on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*