# Field Service Assistant vs Territory Assistant

The clearest difference is rating: Field Service Assistant at 4.7 against Territory Assistant's 3.8. Field Service Assistant also leads on review sentiment (85% vs 56%) and update cadence (every 2 months vs every 11 months). Territory Assistant's advantage is monetization model (free vs paid). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Field Service Assistant holds the better App Store score, 4.7 against 3.8. That said, the two scores are not equally well evidenced: Field Service Assistant has 6.4K ratings behind it against 55, so its average is the more settled of the two. Written reviews point the same way: 85% of Field Service Assistant's written reviews are positive against 56% of Territory Assistant's.

Field Service Assistant ships an update every 2 months, Territory Assistant every 11 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Field Service Assistant | Territory Assistant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (6.4K ratings)](https://appshunter.io/ios/app/field-service-assistant/id318274341/reviews)** | [3.8 (55 ratings)](https://appshunter.io/ios/app/territory-assistant/id1454622732/reviews) |
| Number of ratings | **6.4K** | 55 |
| Positive reviews | **84.6% of reviews** | 56.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 11 months |
| Monetization | Paid | **Free** |
| Size | 10 MB | 62 MB |
| Requires iOS | **11.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Sarka Tyri Software LLC](https://appshunter.io/developer/318274344) | [Adrian Gatto](https://appshunter.io/developer/1454622731) |

## What reviewers say

### Field Service Assistant

[App page](https://appshunter.io/ios/app/field-service-assistant/id318274341)

This app helps Jehovah's Witnesses manage their field service activities. It tracks calls, placements, and volunteer time, with features for reporting, contact synchronization, and goal setting. It also offers mapping and navigation capabilities.

**Highlights:** Call and placement management, Volunteer time tracking, Customizable reports, Contact synchronization, Mapping and directions, Goal setting, Notes and appointment scheduling

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Helps keep ministry organized
- 💡 Useful features like timer, mapping, and report sending
- 🙏 Grateful for developer's hard work
- ⭐ Great app overall

**What reviewers complain about**

- 🐛 Issues with data loss/deletion
- 🐛 Crashes/stability problems after updates
- 🔍 Difficult to edit/correct entries
- 🔍 Missing features like Bible study tracking

**Reported bugs**

- Duplicate entries appearing in reports
- Estimated address feature not working
- Contacts/data disappearing after updates
- Inability to delete old return visits

**Requested features**

- Add LDC and pioneer school hour tracking
- Improve monthly/yearly report viewing and editing
- Sync data across devices
- Add more customization options
- Integrate with other ministry apps


### Territory Assistant

[App page](https://appshunter.io/ios/app/territory-assistant/id1454622732)

Scan QR codes on map cards to access interactive territory maps and detailed information on your mobile device. This tool provides a digital view of your assigned areas for efficient management.

**Highlights:** Scan territory map QR codes, View interactive territory maps, Access territory details, Digital territory management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Field Service Assistant free?

Field Service Assistant is free to download, with no in-app purchases.

### Is Territory Assistant free?

Territory Assistant is free to download, with no in-app purchases.

### Which has better reviews, Field Service Assistant or Territory Assistant?

Field Service Assistant is rated higher. Field Service Assistant averages 4.7 out of 5 from 6.4K ratings, while Territory Assistant averages 3.8 from 55 ratings.

### Do Field Service Assistant or Territory Assistant have ads?

Neither Field Service Assistant nor Territory Assistant shows ads.

### Which is updated more often, Field Service Assistant or Territory Assistant?

Field Service Assistant ships an update every 2 months, and Territory Assistant every 11 months. Most recently, Field Service Assistant was updated on October 21, 2026 and Territory Assistant on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*