# NYC 311 vs GoLocker

The clearest difference is ratings volume: NYC 311 at 425 against GoLocker's 15. GoLocker's advantage is review sentiment (33% vs 19%) and device support (3 vs 1). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

GoLocker holds the better App Store score, 3.3 against 3.1. That said, the two scores are not equally well evidenced: NYC 311 has 425 ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 19% of NYC 311's written reviews are positive against 33% of GoLocker's.

NYC 311 ships an update monthly, GoLocker every 5 weeks. The most recent releases landed on September 21, 2026 and September 10, 2026 respectively.

## The numbers

| Metric | NYC 311 | GoLocker |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (425 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews) | **[3.3 (15 ratings)](https://appshunter.io/ios/app/golocker/id1193764128/reviews)** |
| Number of ratings | **425** | 15 |
| Positive reviews | 19.4% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 5 weeks |
| Monetization | Free | Free |
| Size | 102 MB | 99 MB |
| Requires iOS | 16.0 | **15.5** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [GoLocker](https://appshunter.io/developer/1384300472) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### GoLocker

[App page](https://appshunter.io/ios/app/golocker/id1193764128)

Secure package lockers provide a safe way to receive deliveries when you're not home. Order items anytime without worrying about missed packages. Find convenient locations throughout New York City.

**Highlights:** Secure package lockers, Safe delivery reception, Order anytime, No need to be home, NYC locations

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is GoLocker free?

GoLocker is free to download, with no in-app purchases.

### Which has better reviews, NYC 311 or GoLocker?

GoLocker is rated higher. NYC 311 averages 3.1 out of 5 from 425 ratings, while GoLocker averages 3.3 from 15 ratings.

### Do NYC 311 or GoLocker have ads?

Neither NYC 311 nor GoLocker shows ads.

### Which is updated more often, NYC 311 or GoLocker?

NYC 311 ships an update monthly, and GoLocker every 5 weeks. Most recently, NYC 311 was updated on September 21, 2026 and GoLocker on September 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*