# NYC 311 vs YourDriverApp

NYC 311 and YourDriverApp both sit at 3.0 stars, but that hides the real split: 75% of YourDriverApp's written reviews are positive against 19% of NYC 311's. NYC 311's advantage is in-app purchases (none vs 6) and ratings volume (428 vs 2). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. YourDriverApp sells 6 in-app purchases, starting at $14.99 per month. NYC 311 asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 3.0 for NYC 311 against 3.0 for YourDriverApp. That said, the two scores are not equally well evidenced: NYC 311 has 428 ratings behind it against 2, so its average is the more settled of the two. Written reviews are what separate them: 19% of NYC 311's written reviews are positive against 75% of YourDriverApp's.

NYC 311 ships an update monthly, YourDriverApp every 5 weeks. The most recent releases landed on October 14, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | NYC 311 | YourDriverApp |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (428 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews) | [3.0 (2 ratings)](https://appshunter.io/ios/app/yourdriverapp/id1393038211/reviews) |
| Number of ratings | **428** | 2 |
| Positive reviews | 19.4% of reviews | **75.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | **Monthly** | Every 5 weeks |
| Monetization | **Free** | Free with in-app purchases |
| Size | 102 MB | 75 MB |
| Requires iOS | 16.0 | **15.6** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [taxiID](https://appshunter.io/developer/442410826) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### YourDriverApp

[App page](https://appshunter.io/ios/app/yourdriverapp/id1393038211)

This app connects independent drivers to facilitate cooperation and improve customer service. It allows drivers to see who is available and dispatch jobs based on location, while dispatchers can upgrade for advanced management tools and group creation.

**Highlights:** Connect with driver networks, See driver availability, Dispatch jobs based on location, Track pickup and drop-off times, Manage driver groups (Dispatcher plans), Automated group dispatching (Dispatcher plans), API integration (Business Dispatcher)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (6)**

| Purchase | Price | Billing |
| --- | --- | --- |
| 1 Month Dispatcher | $14.99 | per month |
| 1 Month Business Dispatcher | $33.99 | per month |
| 3 Months Dispatcher | $33.99 | per 3 months |
| 3 Months Business Dispatcher | $86.99 | per 3 months |
| 12 Months Dispatcher | $89.99 | per year |
| 12 Months Business Dispatcher | $289.99 | per year |


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is YourDriverApp free?

YourDriverApp is free to download, with in-app purchases available.

### Which has better reviews, NYC 311 or YourDriverApp?

NYC 311 and YourDriverApp are both rated 3.0 out of 5 on the App Store, from 428 and 2 ratings respectively.

### Do NYC 311 or YourDriverApp have ads?

Neither NYC 311 nor YourDriverApp shows ads.

### Which is updated more often, NYC 311 or YourDriverApp?

NYC 311 ships an update monthly, and YourDriverApp every 5 weeks. Most recently, NYC 311 was updated on October 14, 2026 and YourDriverApp on October 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*