# NYC 311 vs Tele

The clearest difference is rating: NYC 311 at 3.1 against Tele's 2.3. NYC 311 also leads on ratings volume (425 vs 3) and update cadence (monthly vs every 4 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NYC 311 holds the better App Store score, 3.1 against 2.3. That said, the two scores are not equally well evidenced: NYC 311 has 425 ratings behind it against 3, so its average is the more settled of the two. Written reviews split almost evenly too, at 19% and 20% positive.

NYC 311 ships an update monthly, Tele every 4 months. The most recent releases landed on September 21, 2026 and June 1, 2026 respectively.

## The numbers

| Metric | NYC 311 | Tele |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (425 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews)** | [2.3 (3 ratings)](https://appshunter.io/ios/app/tele-cloud/id1441136792/reviews) |
| Number of ratings | **425** | 3 |
| Positive reviews | 19.4% of reviews | **20.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 4 months |
| Monetization | Free | Free |
| Size | 102 MB | 120 MB |
| Requires iOS | **16.0** | 17.0 |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 4+ | 4+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [Tele Cloud LLC](https://appshunter.io/developer/1441136791) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### Tele

[App page](https://appshunter.io/ios/app/tele-cloud/id1441136792)

This utility app allows users to make and receive calls from their mobile device as if they were in the office. It provides access to voicemails and call history, and enables easy greeting changes. An existing account with the Tele Cloud System is required for functionality.

**Highlights:** Make office calls from mobile, Receive calls on mobile, Access voicemails, View call history, Change greeting remotely

**Features:** macOS Compatibility, Siri integration

**In-app purchases:** none


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is Tele free?

Tele is free to download, with no in-app purchases.

### Which has better reviews, NYC 311 or Tele?

NYC 311 is rated higher. NYC 311 averages 3.1 out of 5 from 425 ratings, while Tele averages 2.3 from 3 ratings.

### Do NYC 311 or Tele have ads?

Neither NYC 311 nor Tele shows ads.

### Which is updated more often, NYC 311 or Tele?

NYC 311 ships an update monthly, and Tele every 4 months. Most recently, NYC 311 was updated on September 21, 2026 and Tele on June 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*