# NYC 311 vs Anchor Operating System

The clearest difference is rating: Anchor Operating System at 3.7 against NYC 311's 3.1. Anchor Operating System also leads on update cadence (every 8 days vs monthly) and device support (3 vs 1). NYC 311's advantage is review sentiment (19% vs 0%) and ratings volume (425 vs 21). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Anchor Operating System holds the better App Store score, 3.7 against 3.1. That said, the two scores are not equally well evidenced: NYC 311 has 425 ratings behind it against 21, so its average is the more settled of the two. Written reviews complicate that: 19% of NYC 311's written reviews are positive against 0% of Anchor Operating System's, so the app with the better star average is not the one people write more warmly about.

NYC 311 ships an update monthly, Anchor Operating System every 8 days. Both last shipped on September 21, 2026.

## The numbers

| Metric | NYC 311 | Anchor Operating System |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (425 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews) | **[3.7 (21 ratings)](https://appshunter.io/ios/app/anchor-operating-system/id1449765323/reviews)** |
| Number of ratings | **425** | 21 |
| Positive reviews | **19.4% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 8 days** |
| Monetization | Free | Free |
| Size | 102 MB | 375 MB |
| Requires iOS | 16.0 | **15.6** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [Hornblower Cruises & Events](https://appshunter.io/developer/1441573914) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### Anchor Operating System

[App page](https://appshunter.io/ios/app/anchor-operating-system/id1449765323)

This utility app enables staff to scan guest tickets using their device's camera. It quickly verifies if a ticket is valid or invalid for entry. Designed for efficient event and cruise management.

**Highlights:** Ticket scanning via camera, Valid/invalid ticket verification, Event and cruise staff tool, Real-time scanning

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is Anchor Operating System free?

Anchor Operating System is free to download, with no in-app purchases.

### Which has better reviews, NYC 311 or Anchor Operating System?

Anchor Operating System is rated higher. NYC 311 averages 3.1 out of 5 from 425 ratings, while Anchor Operating System averages 3.7 from 21 ratings.

### Do NYC 311 or Anchor Operating System have ads?

Neither NYC 311 nor Anchor Operating System shows ads.

### Which is updated more often, NYC 311 or Anchor Operating System?

NYC 311 ships an update monthly, and Anchor Operating System every 8 days. Most recently, NYC 311 was updated on September 21, 2026 and Anchor Operating System on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*