# NYC 311 vs FriedrichGo

The clearest difference is rating: FriedrichGo at 4.7 against NYC 311's 3.1. FriedrichGo also leads on review sentiment (38% vs 19%) and ratings volume (3.2K vs 425). NYC 311's advantage is update cadence (monthly vs every 13 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FriedrichGo holds the better App Store score, 4.7 against 3.1. That said, the two scores are not equally well evidenced: FriedrichGo has 3.2K ratings behind it against 425, so its average is the more settled of the two. Written reviews point the same way: 19% of NYC 311's written reviews are positive against 38% of FriedrichGo's.

NYC 311 ships an update monthly, FriedrichGo every 13 months. The most recent releases landed on September 21, 2026 and September 14, 2026 respectively.

## The numbers

| Metric | NYC 311 | FriedrichGo |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (425 ratings)](https://appshunter.io/ios/app/nyc-311/id324897619/reviews) | **[4.7 (3.2K ratings)](https://appshunter.io/ios/app/friedrichgo/id1458706639/reviews)** |
| Number of ratings | 425 | **3.2K** |
| Positive reviews | 19.4% of reviews | **38.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 13 months |
| Monetization | Free | Free |
| Size | 102 MB | 187 MB |
| Requires iOS | 16.0 | **11.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [Friedrich Air Conditioning](https://appshunter.io/developer/576190394) |

## What reviewers say

### NYC 311

[App page](https://appshunter.io/ios/app/nyc-311/id324897619)

Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.

**Highlights:** Access city government services, Report neighborhood issues, Track service requests, Get updates on parking and trash, Receive schedule change notifications

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use

**What reviewers complain about**

- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved

**Reported bugs**

- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors

**Requested features**

- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping


### FriedrichGo

[App page](https://appshunter.io/ios/app/friedrichgo/id1458706639)

Effortlessly manage your Friedrich Chill or Uni-Fit room air conditioners remotely. Adjust settings and control your comfort from anywhere using this intuitive mobile application.

**Highlights:** Remote AC control, Manage Friedrich Chill units, Manage Uni-Fit units, Control from anywhere, Time-based control

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Remote control
- 🚀 Convenient app control
- 👍 Easy to use
- 👍 Powerful AC unit

**What reviewers complain about**

- 🐛 Connectivity issues
- 🐛 Unreliable app performance
- 🐛 Difficult setup
- 🔋 Bright display cannot be turned off
- 🔒 Privacy concerns with data sharing

**Reported bugs**

- App no longer works after recent update
- Automations and schedules not functioning properly
- Frequent app crashes and freezes
- Inability to change temperature below 80 degrees in Money Saver mode

**Requested features**

- Add support for HomeKit and Alexa
- Improve app UI and UX
- Add ability to edit and delete timers
- Add option to display temperature in Fahrenheit
- Improve remote access and offline functionality


## Frequently asked questions

### Is NYC 311 free?

NYC 311 is free to download, with no in-app purchases.

### Is FriedrichGo free?

FriedrichGo is free to download, with no in-app purchases.

### Which has better reviews, NYC 311 or FriedrichGo?

FriedrichGo is rated higher. NYC 311 averages 3.1 out of 5 from 425 ratings, while FriedrichGo averages 4.7 from 3.2K ratings.

### Do NYC 311 or FriedrichGo have ads?

Neither NYC 311 nor FriedrichGo shows ads.

### Which is updated more often, NYC 311 or FriedrichGo?

NYC 311 ships an update monthly, and FriedrichGo every 13 months. Most recently, NYC 311 was updated on September 21, 2026 and FriedrichGo on September 14, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*